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Front Office Manager Jobs in Pennsylvania

Front Office Manager Jobs
By Marriott Pittsburgh City Center At Pittsburgh, PA, United States
Conduct meetings according to Hotel standards as required by management.
Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other associatess.
Our full-time associates enjoy competitive salaries and a generous benefit package including:
Motivate, coach, counsel and discipline all Front Office personnel according to Hotel S.O.P.'s.
Front Office Manager Jobs
By The Wurzak Hotel Group At Philadelphia, PA, United States
Attention to details with good organizational and efficient time management skills.
Any other tasks/duties as requested by management.
Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.
Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Perform special projects and other responsibilities as assigned.
Front Office Manager Jobs
By Holiday Inn Harrisburg/Hershey At Grantville, PA, United States

Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, valet ...

Assistant Front Office Manager
By Crescent Hotels & Resorts At Pittsburgh, PA, United States

Description The award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG ...

Assistant Front Office Manager
By Hilton At , Philadelphia, 19104, Pa
Act in accordance with policies and procedures when working with front of house equipment and property management systems.
Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards.
Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures.
Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes.
Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures.
Assistant Front Office Manager
By The Wurzak Hotel Group At King of Prussia, PA, United States
Perform other duties as requested by management.
Manage the Desk, Bell and Audit
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Oversee front office operations in the absence of the Director of Front Office
Perform book-keeping activities such as balancing accounts and conducting audits.

Are you an experienced professional looking to take your career to the next level? We are looking for a Front Office Manager to join our team and help us provide exceptional customer service to our guests. You will be responsible for overseeing the front desk operations, managing staff, and ensuring a positive guest experience. If you have a passion for hospitality and are looking for an exciting opportunity, this is the job for you!

Front Office Manager Job Description:

What is Front Office Manager Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to handle difficult situations with professionalism
• Knowledge of hotel booking systems

What is Front Office Manager Qualifications?

• Bachelor’s degree in hospitality management or related field
• Previous experience in a hotel front office or related field
• Knowledge of hotel operations and procedures
• Ability to work flexible hours

What is Front Office Manager Knowledge?

• Knowledge of hotel booking systems
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures

What is Front Office Manager Experience?

• Previous experience in a hotel front office or related field
• Previous experience in customer service

What is Front Office Manager Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Answer guest inquiries and resolve any complaints
• Process payments and maintain accurate records of transactions
• Ensure all guest rooms are clean and properly stocked
• Monitor and maintain the hotel’s front desk operations
• Ensure all hotel policies and procedures are