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Front Desk Attendant Residence Inn By Marriott Jobs in California

General Manager- Residence Inn Ontario, Ca
By Highgate At Ontario, CA, United States
Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
Maintain direct contact with and monitor the development of management trainees.
Perform other duties as requested by management.
Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.
Develop managers for future advancement through competency training and corporate sponsored training programs.
Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
Residence Inn Berkeley Assistant Front Office Manager, $60,000.00
By Pyramid Global Hospitality At Berkeley, CA, United States
Create and manage weekly schedule and adjust accordingly to ensure budget guidelines are followed.
Perform duties as the Manager on Duty as needed.
Minimum of two years hotel front desk experience preferred.
Previous Marriott brand experience a plus including experience with FOSSE.
Assist in handling difficult situations, including but not limited to face to face interactions, phone calls, or electronic correspondence.
Follow-up on billing and credit opportunities.
Room Attendant - Residence Inn By Marriott Morgan Hill
By Highgate At Morgan Hill, CA, United States
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Thoroughly clean guestrooms according to standards.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guestrooms and hallways.

Are you looking for a job that allows you to be the face of a hotel and provide exceptional customer service? We are looking for a Front Desk Attendant at the Residence Inn by Marriott who is passionate about hospitality and providing an outstanding guest experience. As a Front Desk Attendant, you will be responsible for greeting guests, answering inquiries, and providing information about the hotel and its services. You will also be responsible for checking guests in and out, handling payments, and ensuring that all guests have a pleasant and comfortable stay. If you are a customer service-oriented individual with a friendly and professional demeanor, we want to hear from you!

Overview:

Front Desk Attendant Residence Inn By Marriott is responsible for providing excellent customer service to guests and ensuring that all front desk operations are running smoothly. This includes greeting and registering guests, providing information about the hotel and its services, and responding to guest inquiries.

Detailed Job Description:

Front Desk Attendant Residence Inn By Marriott is responsible for providing excellent customer service to guests and ensuring that all front desk operations are running smoothly. This includes greeting and registering guests, providing information about the hotel and its services, verifying guest identity and credit card information, assigning rooms, issuing keys, and responding to guest inquiries. The Front Desk Attendant must also be able to handle cash, credit card, and check transactions accurately and efficiently.

What is Front Desk Attendant Residence Inn By Marriott Job Skills Required?

• Excellent customer service skills
• Ability to multitask
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Front Desk Attendant Residence Inn By Marriott Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Front Desk Attendant Residence Inn By Marriott Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of cash handling procedures

What is Front Desk Attendant Residence Inn By Marriott Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Desk Attendant Residence Inn By Marriott Job Responsibilities?

• Greet and register guests
• Provide information about the hotel and its services
• Verify guest identity and credit card information
• Assign rooms and issue keys
• Handle cash, credit card, and check transactions accurately and efficiently
• Respond to guest inquiries
• Maintain a clean and organized front desk area
• Follow safety and security procedures