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Front Desk Attendant Residence Inn By Marriott Jobs in New Hampshire

Room Attendant - Residence Inn
By Lafrance Hospitality At Conway, NH, United States
Full time benefits Offered: Medical & Dental, PTO, 401K Matching
Previous housekeeping experience a plus, but not necessary
Performs cleaning duties in all guest areas and back of house
Ensures housekeeping departmental standards are followed
Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc
Maintains inventory of necessary supplies
Front Desk Supervisor - Marriott
By Lafrance Hospitality At Plymouth, NH, United States
Performs training and revenue management strategies with the staff
Maintains a positive, cooperative work environment between personnel and management
Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
Is knowledgeable about all brand standards
Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
Front Desk Agent-Courtyard By Marriott Downtown Keene
By Courtyard Keene Downtown At Keene, NH, United States
Perform other duties as requested by management .
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.

Are you looking for a job that allows you to be the face of a hotel and provide exceptional customer service? We are looking for a Front Desk Attendant at the Residence Inn by Marriott who is passionate about hospitality and providing an outstanding guest experience. As a Front Desk Attendant, you will be responsible for greeting guests, answering inquiries, and providing information about the hotel and its services. You will also be responsible for checking guests in and out, handling payments, and ensuring that all guests have a pleasant and comfortable stay. If you are a customer service-oriented individual with a friendly and professional demeanor, we want to hear from you!

Overview:

Front Desk Attendant Residence Inn By Marriott is responsible for providing excellent customer service to guests and ensuring that all front desk operations are running smoothly. This includes greeting and registering guests, providing information about the hotel and its services, and responding to guest inquiries.

Detailed Job Description:

Front Desk Attendant Residence Inn By Marriott is responsible for providing excellent customer service to guests and ensuring that all front desk operations are running smoothly. This includes greeting and registering guests, providing information about the hotel and its services, verifying guest identity and credit card information, assigning rooms, issuing keys, and responding to guest inquiries. The Front Desk Attendant must also be able to handle cash, credit card, and check transactions accurately and efficiently.

What is Front Desk Attendant Residence Inn By Marriott Job Skills Required?

• Excellent customer service skills
• Ability to multitask
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Front Desk Attendant Residence Inn By Marriott Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Front Desk Attendant Residence Inn By Marriott Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of cash handling procedures

What is Front Desk Attendant Residence Inn By Marriott Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Desk Attendant Residence Inn By Marriott Job Responsibilities?

• Greet and register guests
• Provide information about the hotel and its services
• Verify guest identity and credit card information
• Assign rooms and issue keys
• Handle cash, credit card, and check transactions accurately and efficiently
• Respond to guest inquiries
• Maintain a clean and organized front desk area
• Follow safety and security procedures