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Front Desk Agents Jobs in Louisiana

Front Desk Jobs
By Marriott International, Inc At , New Orleans, 70130, La $14 an hour
We’ll support you in and out of the workplace by offering:
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Front Desk Clerk/Pcc
By Access Health Louisiana At New Orleans, LA, United States
Two years front desk or customer service experience preferably in a medical office.
Experience using a computer, keyboard and mouse required
Possess strong interpersonal and communication skills
High school diploma or equivalent required.
Medical assistant program completion preferred.
Calm, professional attitude in stressful situations and interactions

Are you a people person? Do you have a passion for providing exceptional customer service? We are looking for a Front Desk Agent to join our team and provide outstanding service to our guests!

Front Desk Agents are responsible for providing excellent customer service to guests of a hotel or other lodging facility. They are the first point of contact for guests and are responsible for checking guests in and out, answering questions, providing information, and resolving any issues that may arise.

What is Front Desk Agents Job Skills Required?

• Excellent customer service skills
• Knowledge of hotel policies and procedures
• Ability to multitask
• Good communication skills
• Computer literacy
• Ability to work in a fast-paced environment

What is Front Desk Agents Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel software systems
• Ability to work flexible hours

What is Front Desk Agents Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Agents Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Desk Agents Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer guest inquiries and provide information about the hotel and local area
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Process payments and maintain accurate records
• Ensure all areas of the hotel