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Company | Marriott International, Inc |
Address | , New Orleans, 70130, La |
Employment type | FULL_TIME |
Salary | $14 an hour |
Expires | 2023-06-17 |
Posted at | 1 year ago |
Job Number 23071308
Job Category Rooms & Guest Services Operations
Location Courtyard New Orleans Warehouse Arts District, 300 Julia Street, New Orleans, Louisiana, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
JOB SUMMARY
Welcome to our family
As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.
The impact you’ll make
No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
What you’ll do
- Keep contingency lists in case of emergency and communicate any necessary messages
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
- Provide guests with room and hotel information, directions, amenities and local interests
- Secure payment, verifying and adjusting billing as needed
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Perks you deserve
We’ll support you in and out of the workplace by offering:
- Opportunities to serve and give back to the community
- Encouraging leadership
- Team-spirited coworkers
- Support to live a life of wellbeing and happiness
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
What we’re looking for
- A team-first attitude
- A warm, people-oriented demeanor
- A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.
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