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Front Desk Agents Jobs in Massachusetts

Front Desk Support Jobs
By InfiCare Staffing At Medford, MA, United States

Hi, I am Saurabh Kumar in the process of identifying excellent employee for our client's needs. Please review the requirement that I have posted below & let me know if you would like us to ...

Concierge/Front Desk Jobs
By CareOne At Concord, MA, United States
Proactively manage resident and family needs to enhance their experience within the Center
Effective and friendly verbal and non-verbal communication skills;
Proven ability to effectively manage multiple details; and
We Are Proud To Offer
Opportunities to advance and grow your career
Provide direct assistance and support for designated Units within the Center - remaining on the assigned Units at all scheduled times.
Front Desk / Check-In Jobs
By Momentum Enterprises At Woburn, MA, United States
Must be able to communicate clearly with supervisors, managers, colleagues and especially with customers.
What are some of your achievements, interests, hobbies, skills, or talents?
Be able to reach, bend, stoop and frequently lift up to 25 pounds.
Be able to work in a standing position for long periods of time (up to 10 hours)
Why do you think you’re a good fit for Launch?
What is your background in customer service? OR Tell us about a time you received exceptional customer service.

Are you a people person? Do you have a passion for providing exceptional customer service? We are looking for a Front Desk Agent to join our team and provide outstanding service to our guests!

Front Desk Agents are responsible for providing excellent customer service to guests of a hotel or other lodging facility. They are the first point of contact for guests and are responsible for checking guests in and out, answering questions, providing information, and resolving any issues that may arise.

What is Front Desk Agents Job Skills Required?

• Excellent customer service skills
• Knowledge of hotel policies and procedures
• Ability to multitask
• Good communication skills
• Computer literacy
• Ability to work in a fast-paced environment

What is Front Desk Agents Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel software systems
• Ability to work flexible hours

What is Front Desk Agents Job Knowledge?

• Knowledge of hotel policies and procedures
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Agents Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Desk Agents Job Responsibilities?

• Greet and welcome guests upon arrival
• Answer guest inquiries and provide information about the hotel and local area
• Process guest check-ins and check-outs
• Handle guest complaints and resolve issues
• Process payments and maintain accurate records
• Ensure all areas of the hotel