Field Customer Service Technician Jobs

Pay offered dependent on knowledge, skills, and experience

Due to customer demands, this position is exempt from the daily overtime requirements of the FCCC Overtime Policy.

3-5 years of experience in all facets of repair and service of commercial vehicles

Position offers a starting hourly rate of $21.25 - $31.00

FCCC product electrical, hydraulic, pneumatic, cooling, and brake systems

Diesel, gasoline, and alternative fuel systems (Electric Vehicle, CNG, Propane)

Previous customer service experience preferred

1 year or more long-term care, retail pharmacy, or hospital pharmacy experience preferred

Knowledge of Brand Name/Generic medications

Moderate to advanced computer skills required

Triaging of incoming phone calls from nursing facilities

Processing of verbal requests for medication

1 to 3 years of experience

Experience in one or more trades - Flooring - (tile, carpet, wood, LVP), Cabinets, Countertops

All Qualifications in Level I plus:

2 to 5 years of experience

Good verbal communication skills for customer contact production

All Qualifications in Level II plus:

Previous customer service experience preferred

1 year or more long-term care, retail pharmacy, or hospital pharmacy experience preferred

Knowledge of Brand Name/Generic medications

Moderate to advanced computer skills required

Triaging of incoming phone calls from nursing facilities

Processing of verbal requests for medication

Note: This is new advertisement for

Utility Field Customer Service Worker

. You must apply if you are still interested in this position.

Conduit to the field - conduct regular meetings with field personnel and managers to share company information, updates, etc.,

Minimum of 3 years of working experience with a railroad or other technical agency,

Excellent English language technical communication skills in speaking, reading, and writing,

Must possess proven skills with all Microsoft Office (including Excel/Word/Access/PowerPoint) products,

Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

Ensure the provision of high-quality technical advice to the maintenance workforce to enhance equipment reliability of a new locomotive fleet,

Clerical work experience that includes knowledge of basic research and data gathering and record-keeping techniques.

If you have previous experience or knowledge of;

Experience using Microsoft Office Suite programs; Word, Excel, etc.

Use of office equipment and experience in general office proceduresl

Empower team members to bring their knowledge, expertise, and innovation

Knowledge of customer service principles, including the ability to handle challenging customers and retailers while providing service in a professional manner.

Knowledge of and experience with scheduling and routing software

Prior customer service experience required

Prior supervisory experience is preferred

Knowledge of and proficiency with SAP-CCS and Microsoft Office Suite

Good verbal and written communication skills.

Strong customer service and leadership skills.

Complete various other components within their duties such as; managing idle times and other time management related factors.

Exhibit a good working relationship with contract manager and/or contract holder and OPUS in completing the tasks assigned to this position

Knowledge of proper meter service repair, maintenance (preventive and corrective), and installation

Knowledge of meter configuration and application

Knowledge of meter reading systems, software and mobile devices

Knowledge of basic Cross Connection Control regulations