Customer Support Specialist - Entry Level

Here at Lineage Promotions, we specialize in the business of people (who love their dogs). We bridge the gap between our clients' mobile grooming services and their customers to make it easier for them to increase their business as well as build long-term relationships. Our unique approach has helped us achieve immediate results that increase our client's profitability, and we are excited to expand our Customer Support team to meet demand.

A Entry Level Customer Support Specialist Will:

• Upsell products and services
• Work directly with customers
• Build outstanding customer relationships
• Keep a detailed record of customer interactions
• Resolve customer concerns
• Answer all customer questions
• Receive hands-on training and development
• Become an expert on client products and services
• Follow all client compliance guidelines
• Close customer sales when necessary

Here at Lineage Promotions, we want to provide each of our employees with the equal opportunity to grow and excel in their career. We teach and train in the following areas:

• Managing a team
• Self-management
• Company expansion
• Leadership development
• Training newer employees
• Client partnership

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