Support Specialist Jobs
By CANDID At United States
Proven experience in a customer support or customer service role, preferably within the fintech industry or mortgage-related field.
Strong problem-solving and troubleshooting skills, with the ability to think quickly and multitask
Empathetic and patient approach to customer interactions, ensuring a positive customer experience even in challenging situations.
Serve as the frontline support for clients, addressing their inquiries, concerns, and technical issues through various channels, including email and phone
Investigate and resolve customer issues promptly, independently and efficiently
Document and track customer interactions and resolutions in our CRM system to maintain accurate and comprehensive customer records.
Support Engineering Manager Jobs
By Aiven At United States
Collaborate with cross-functional teams, including Operations, Engineering and Product Management, to address customer needs and ensure quick problem resolution.
You have a passion for managing and motivating teams to reach their potential, including performance management
Incident management and facilitating retrospectives and postmortems
Coordinate and develop global operations work together with our EMEA and APAC based SRE Managers, Support Managers and their respective teams
Manage and mentor a distributed team of support engineers, fostering a collaborative and high-performing work environment.
Establish and maintain a robust knowledge base, documentation, and self-service resources to empower customers and support engineers.
Support Specialist (Tcs) Jobs
By Finvi At United States
Amazon Web Services experience and certifications preferred
Analytical troubleshooting & complex problem-solving skills
Technical aptitude and ability, including knowledge of SQL
Networking experience (TCP/IP, DNS, RTP, NFS, SNMP)
Experience with experience in debt collections industry a plus
Ability to manage competing priorities in a fast-paced environment
Consult Support Specialist Jobs
By Teladoc Health At United States
Provide a quality-driven experience for members and providers.
Possess strong analytical and critical thinking skills
Excellent written and verbal communication skills
Working knowledge of mental health terminology, processes and procedure, a plus
6 months Teladoc Health customer relations experience preferred
Experience in healthcare or mental health care preferred
Engineering Specialist Jobs
By Emerson At United States
Bachelor’s degree in engineering required, or equivalent experience.
AutoCad, Solidworks, or an equivalent modeling software experience preferred.
Effective oral and written communication skills and organizational skills
Experience using Microsoft Office programs such as Microsoft Word, Excel, and PowerPoint
Strong analytic work methodology and problem-solving skills
Provide technical support via direct communication to Sales, Marketing, and Product Engineering and customers.
Support Specialist Jobs
By TFI Family Services, Inc. At , Independence, 67301, Ks $18.04 an hour
****Average hourly rate is $18.04 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
A Day in The Life as a Support Specialist
What We Are Looking For
Why you should work for TFI Family Services
If you want to make a difference in a child’s life, join our team today!
TFI is an Equal Opportunity Employer.

Are you looking for an exciting opportunity to use your engineering skills to help others? We are looking for an Engineering Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer inquiries, providing product information, and ensuring customer satisfaction. If you have a passion for engineering and helping others, this is the job for you!

Engineering Support Specialist job is a technical role that provides engineering support to customers and internal teams. The job requires a combination of technical and customer service skills.

What is Engineering Support Specialist Skills Required?

• Technical knowledge of engineering principles and practices
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Proficiency in using computer software and hardware
• Knowledge of safety protocols

What is Engineering Support Specialist Qualifications?

• Bachelor’s degree in engineering or related field
• Relevant experience in engineering support
• Certification in engineering support

What is Engineering Support Specialist Knowledge?

• Knowledge of engineering principles and practices
• Knowledge of computer software and hardware
• Knowledge of safety protocols

What is Engineering Support Specialist Experience?

• Previous experience in engineering support
• Experience working with customers
• Experience troubleshooting and diagnosing technical problems

What is Engineering Support Specialist Responsibilities?

• Provide engineering support to customers and internal teams
• Troubleshoot and diagnose technical problems
• Assist with installation and maintenance of engineering systems
• Provide technical advice and guidance
• Monitor and maintain engineering systems
• Ensure compliance with safety protocols