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Engineering Support Specialist Jobs in Massachusetts

Support Specialist Jobs
By Alliance for Clinical Trials in Oncology At Boston, MA, United States
Conduct system administration as needed, including, but not limited to, user management and system communications.
Assist with conducting effective change management.
Excellent organizational and problem-solving skills; takes a detail-oriented approach to tasks.
Knowledge of clinical research operations and workflows.
Knowledge of ICH GCP and FDA Code of Regulations.
1-2 years experience in pharmaceutical, academic research organization, clinical research organization, and/or information technology preferred.
Support Specialist Jobs
By Veracross At Wakefield, MA, United States
Industry knowledge of the K-12 private school sector and other education SaaS products a plus
Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
Manage and prioritize multiple open cases at one time
Identify, update, and maintain internal and external knowledgebases in order to improve support documentation deficiencies
Bachelor’s Degree or equivalent customer service experience
2-3 years experience working in client support in the software industry

Are you looking for an exciting opportunity to use your engineering skills to help others? We are looking for an Engineering Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer inquiries, providing product information, and ensuring customer satisfaction. If you have a passion for engineering and helping others, this is the job for you!

Engineering Support Specialist job is a technical role that provides engineering support to customers and internal teams. The job requires a combination of technical and customer service skills.

What is Engineering Support Specialist Skills Required?

• Technical knowledge of engineering principles and practices
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Proficiency in using computer software and hardware
• Knowledge of safety protocols

What is Engineering Support Specialist Qualifications?

• Bachelor’s degree in engineering or related field
• Relevant experience in engineering support
• Certification in engineering support

What is Engineering Support Specialist Knowledge?

• Knowledge of engineering principles and practices
• Knowledge of computer software and hardware
• Knowledge of safety protocols

What is Engineering Support Specialist Experience?

• Previous experience in engineering support
• Experience working with customers
• Experience troubleshooting and diagnosing technical problems

What is Engineering Support Specialist Responsibilities?

• Provide engineering support to customers and internal teams
• Troubleshoot and diagnose technical problems
• Assist with installation and maintenance of engineering systems
• Provide technical advice and guidance
• Monitor and maintain engineering systems
• Ensure compliance with safety protocols