Support Specialist Jobs
By NCM Associates At Kansas City, MO, United States
Bachelor’s Degree preferred; however, requirement may be satisfied with equivalent combination of education and experience.
Overall management of anniversary cards for all NCM members.
Assists with new employee training as needed. As such, the associate is knowledgeable and efficient with all responsibilities within the role.
Strong organizational skills, attention to detail and superior multi-tasking abilities.
A minimum of 2 years related work or industry experience.
Knowledge of CRM/databases, Salesforce.com a plus.

Are you looking for an exciting opportunity to use your engineering skills to help others? We are looking for an Engineering Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer inquiries, providing product information, and ensuring customer satisfaction. If you have a passion for engineering and helping others, this is the job for you!

Engineering Support Specialist job is a technical role that provides engineering support to customers and internal teams. The job requires a combination of technical and customer service skills.

What is Engineering Support Specialist Skills Required?

• Technical knowledge of engineering principles and practices
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Proficiency in using computer software and hardware
• Knowledge of safety protocols

What is Engineering Support Specialist Qualifications?

• Bachelor’s degree in engineering or related field
• Relevant experience in engineering support
• Certification in engineering support

What is Engineering Support Specialist Knowledge?

• Knowledge of engineering principles and practices
• Knowledge of computer software and hardware
• Knowledge of safety protocols

What is Engineering Support Specialist Experience?

• Previous experience in engineering support
• Experience working with customers
• Experience troubleshooting and diagnosing technical problems

What is Engineering Support Specialist Responsibilities?

• Provide engineering support to customers and internal teams
• Troubleshoot and diagnose technical problems
• Assist with installation and maintenance of engineering systems
• Provide technical advice and guidance
• Monitor and maintain engineering systems
• Ensure compliance with safety protocols