Eap Management Consultant Jobs

Minimum three years graduate level experience, providing direct service in behavioral health setting including assessment and case management

Obtains and records intake case information in Care Management System

Provide other Employee Assistance services as assigned including case management of special needs, high risk and company –initiated referrals

Miscellaneous duties as assigned by Director or Executive management

Receive and respond to intake calls

Explains role of EAP and confidentiality

Hourly range for eligible residents is $27.07 to $53.08, based on factors such as education, work experience, and certifications

Update and enter clinical notes in the care management database

Hiring Company offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution

Determine member eligibility, benefit coverage, and triage as necessary

3+ years of clinical experience post Master's degree

2+ years of experience with Windows PC applications and ability to navigate multiple systems

Update and enter clinical notes in the care management database

Hiring Company offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution.

Determine member eligibility and benefit coverage, and triage as necessary

Minimum of 2 years of clinical experience in a mental health/clinical setting

Minimum of 2 years of experience with Windows PC applications, including typing and navigating multiple systems

Call Center experience or experience in telephonic and/or online member support

Update and enter clinical notes in care management database

Determine member eligibility and benefit coverage and triage as appropriate

3+ years of clinical experience, POST Master's

2+ years of experience with Windows PC applications, must be able to type and navigate around multiple systems, using multiple screens

2+ years of experience working with Adult Crisis population

Experience supporting an Employee Assistance Program

Preferred Skills, Capabilities, and Experiences:

Manages Critical Incident Stress Debriefing requests.

Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.

Date Posted: Apr 20, 2023

Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).

Shift: 9:30am - 6:00pm MST

1 year+ Crisis management experience and skills

Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.

Experience working with management and human resource professionals

1 year Case Management experience

Performs case management of management referrals, providing frequent and consistent feedback to designated account representatives.

Provides specialized providers (i.e.: management referred employees, CISD, SAP, and Fitness for Duty) in a timely fashion.

Experience working in Management or IT Consulting

information on benefits offered is here.

1 year of experience using MS Office (Power Point and Excel)

Experience using Jira and Confluence

Analyze 'As Is' and develop 'To Be' processes that reduce complexity and increase output

Develop presentations, deploy communications, and facilitate meetings to promote and increase adoption of change initiatives

Working knowledge of Project Management methodology and terms (i.e. scoping, resource and time allocation, project planning, and budgeting)

Relevant functional experience in delivering projects in one or more of Vynamic’s service offering areas or sectors

Demonstrated understanding of principles of successful relationship management

Manages project plan or complex workstream(s) including deliverables, issues, risks and resources, identifying and escalating risks to supervisor appropriately

Builds understanding through effective presentation skills

Builds performance capacity in core consulting skills by increasing expertise in healthcare industry and Vynamic services

Relevant functional experience in leading and delivering projects in one or more of Vynamic’s service offering areas or sectors

Manages project plan including identifying, resolving, and escalating risks and issues

Prioritizes and manages conflicting demands

Cultivates reputation as SME in healthcare industry sector, as applicable, and Vynamic service and shares expertise and knowledge with the organization

Experience translating client vision to set the direction, frame the project, provide clarity to direct reports and client, and deliver results

Experience identifying risk (i.e. reputation, compliance, confidentiality) and developing appropriate mitigation strategies

Relevant functional experience in leading and delivering projects in one or more of Vynamic’s service offering areas or sectors

Manages project plan including identifying, resolving, and escalating risks and issues

Prioritizes and manages conflicting demands

Cultivates reputation as SME in healthcare industry sector, as applicable, and Vynamic service and shares expertise and knowledge with the organization

Experience translating client vision to set the direction, frame the project, provide clarity to direct reports and client, and deliver results

Experience identifying risk (i.e. reputation, compliance, confidentiality) and developing appropriate mitigation strategies

Working knowledge of Project Management methodology and terms (i.e. scoping, resource and time allocation, project planning, and budgeting)

Relevant functional experience in delivering projects in one or more of Vynamic’s service offering areas or sectors

Demonstrated understanding of principles of successful relationship management

Manages project plan or complex workstream(s) including deliverables, issues, risks and resources, identifying and escalating risks to supervisor appropriately

Builds understanding through effective presentation skills

Builds performance capacity in core consulting skills by increasing expertise in healthcare industry and Vynamic services

Knowledge of, and experience with, contracts management

Must have demonstrated experience with large project management.

Review contractor's management system, compensation structure, insurance plans, and purchasing system; review proposed subcontracts and consent requests;

Knowledge of, and previous experience within, the federal sector.

Knowledge of, and previous experience with, federal IT acquisitions and services.

Determine the financial and performance capability of the offerors/recipients;

Identifies high-risk cases and responds as indicated under the direction of management.

Job Family: Medical and Clinical

National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint

Deescalates callers, navigates resources, resolves complex concerns, assesses, and takes action in crisis situations.

Documents cases into the system.

Performs follow up calls and reporting as necessary.

Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.

Performs case management of management referrals, providing frequent and consistent feedback to designated account representatives.

Provides specialized providers (i.e.: management referred employees, CISD, SAP, and Fitness for Duty) in a timely fashion.

Works collaboratively with management team to ensure excellent customer service, prioritizing work, case turnaround completion and improve workflow processes.

Collaborates with account management and plan sponsors.

Provides telephone triage, crisis intervention and related services.

Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.

1+ years experience in social work, social services or related field (ex. case management, discharge planning).

Performs worklife projects for account management and members.

Knowledge and /or experience in Employee Assistance Programs

Provides information to members and providers regarding mental health, substance abuse benefits, community treatment resources, and related mental health programs.

1 + years experience locating and referring to community resources for the elderly and or adults with disability populations.

Meets productivity targets and quality management expectations.

Supports department mission and keeps management informed of team issues.

Manages caseload and other tasks to meet both qualitative and quantitative performance expectations.

Provides clinical consultation/staffing in absence of EAP Manager

Takes responsibility for own development and stays current on skills and techniques needed to perform job.

License and Certifications - Required

Utilization management, completing higher level of care authorization request for various plans to include Medicaid, Medicare and Commercial MHSA benefits.

Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.

Review for medical appropriateness for psychiatric/substance abuse cases utilizing professional knowledge to apply specific Medically Necessary Criteria

Date Posted: Feb 24, 2023

Provides telephone support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).

Various Shifts: Overnight, Split Shifts, Evenings (Some holidays required)

Manages caseload and other tasks to meet both qualitative and quantitative performance expectations.

Provides clinical consultation/staffing in absence of EAP Manager.

License and Certifications - Required

License and Certifications - Preferred

Provides employee consultation related to specific personal problems and concerns. Provides crisis assessment and intervention as needed.

Completes clinical and administrative documentation and required forms in a clear and concise manner.

Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.

Manages Critical Incident Response requests.

Assesses members and assists members in accessing behavioral healthcare benefits available under their health plan.

Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.

Date Posted: Mar 29, 2023

Provides telephone and/or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).

Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.

Manages Critical Incident Stress Debriefing requests.

Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.

Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.

Date Posted: Apr 04, 2023

Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services;