Director Of Customer Care
By RPM Living At United States
5+ years of experience in an operations management and/or call center management role
Oversee a dedicated team within our customer relationship management tool to ensure prompt, courteous, and efficient communication with prospective renters.
Bachelor's degree from four-year college or university or equivalent combination of education and experience
Prior multifamily industry experience strongly preferred
Firsthand experience working with call centers and virtual teams is a plus
Set performance goals, monitor progress, and implement strategies to enhance team efficiency, effectiveness, and overall customer satisfaction.
Director Of Priority Care
By Vytalize Health At North, SC, United States
Minimum of 5 years of progressive experience in healthcare management, with a focus on clinical services and operations.
Minimum of 2 years of home health case management experience, highly preferred
Proven track record of successful leadership, team management, and fostering a positive work culture. Strong decision-making and problem-solving abilities.
Manage and mentor a team of direct reports to promote a positive culture of collaboration and teamwork.
Monitor and ensure compliance with regulatory requirements and accreditation standards.
Manage departmental budgets and resources to optimize financial performance.
Urgent Care Program Director
By LaSante Health Center At Brooklyn, NY, United States
Oversee ongoing quality management activities and integrate quality improvement into daily program operations
Manage administrative and programmatic aspects of the program, including budgeting, reporting, chart reviews, and liaison with grantor (if applicable)
Interpersonal skills and the ability to communicate concisely and positively to Care Coordinators and Patient Navigators
Communication skills to negotiate expectations and carry out protocols
Possess initiative and problem-solving skills
MPH, MSW, MPA, MBA—or—BSN, PA, NP with formal managerial training
Director Of Customer Care
By JBT Corporation At Philadelphia, PA, United States
Strong communication and people management skills. Ability to inspire others and sell new ideas upwards and downwards the organization.
Strategic business segments management and enterprise programs
Equipment lifecycle management, software asset management
Implement ambidextrous management pursuing both short-term priorities while nurturing long-term growth initiatives.
Strong leadership ability to manage fast growing team, while implementing a compelling change management agenda.
Competitive salary and benefits – medical, dental, vision
Director Of Care Transitions
By Elevation Health and Rehabilitation Center At Englewood, CO, United States

POSITION SUMMARY The purpose of this position is to manage and increase a facility's census by establishing, developing, and maintaining relationships with hospitals, physicians, insurers, and ...

Director Of Customer Care
By LaundryLux At Inwood, NY, United States
Knowledge and experience in account management, order processing, fulfillment procedures, sales, and logistics.
Define and optimize our customer experience lifecycle. Own end-to-end order management.
Possess a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams
Work with sales management to align on strategies, coverage plans, and account dynamics.
Develop and drive consistency throughout day-to-day tactical operations by identifying standards, tools, best practices, process knowledge, and communication.
Manage our PNCs (Product Number Codes) and Price Lists.
Director, Site Of Care
By Horizon At California, United States
Minimum of 8 years pharma/medical industry experience and/or 4+ years people management experience required.
National and/or regional infusion service providers (i.e.; SPP’s, Infusion Management Companies)
Demonstrates ability to lead, inspire and empower an associate director team towards meeting and exceeding management by objectives.
Lead and manage a team of Associate Directors supporting site of care accounts
Direct experience with identifying, activating and creating accountability wiht sites of care in various infusion service areas such as:
Experience in infused therapies required; rare disease experience preferred.
Director Of Customer Care
By Lennar At Roseville, CA, United States
Proven ability to supervise using effective management skills
Minimum seven (7) years of experience in the residential construction industry; including sufficient exposure to customer care issues
Three (3) years experience in customer service positions
Current knowledge of construction practices and techniques
Excellent PC skills (Microsoft Word & Excel spreadsheet)
This position will be eligible for the described benefits listed in the above section.
Director Of Customer Care
By Össur At Greater Orlando, United States
• Has a deep understanding of the business, financials, products/services, and the capability needs of management.
We Provide A Flexible Work Environment To Offer Work/Life Balance
• Coaches managers to achieve goals and thus support the business strategy.
• Bachelor/Masters’ degree in a relevant field of education.
• Minimal 10 years of relevant experience, including supervisory or advisory experience.
• Demonstrated leadership through past experience in effective problem resolution.
Director Of Customer Care
By Above & Beyond Talent Acquisition, Inc. At Logan, UT, United States
Previous successful management of a high-volume support center or team
Knowledge or experience with Android device software is a plus
Commercial Fitness Equipment experience, either in a manufacturing environment or B2B.
Remote position but will need to be available to work at our Logan, UT headquarters frequently
Manage labor and service budget for the Commercial business division
5+ years of leadership experience
Director Of Customer Care
By Tri Pointe Homes At Charlotte, NC, United States
A minimum of 3 years of leadership/management experience is required.
A high school diploma or general education degree (GED) is required. BA/BS degree or equivalent preferred.
A minimum of 5 years of experience in directing, coordinating, and supervising staff in Customer Care required (homebuilding a plus).
Focus on employee and leader development, including succession planning.
Participate and/or conduct regular team meetings and training sessions.
Provides training for sales, construction teams, and outside parties on proper expectation-setting for the warranty program.
Associate Director, Alzheimer’s Disease Site Of Care Marketing
By Eisai At , Remote
Provide strategic input and leadership in developing and presenting brand business plans and life cycle management plans.
Strong organization skills and the ability to manage multiple concurrent projects.
Vendor / Consultancy / Agency management.
8+ years relevant marketing and or sales experience, preferably in pharmaceutical and/or healthcare industry.
Experience working with diverse sites of care including infusion and diagnostic centers.
Experience in developing and managing successful strategic partnerships.
Regional Hospitalist, Urgent Care Service – Department Of Medicine Memorial Sloan Kettering Cancer Center
By Memorial Sloan Kettering Cancer Center At , New York, 10017, Ny $150,000 - $400,000 a year
Board certification/eligibility in Internal Medicine
Rounding at the host hospital to attend MSK patients as well as evaluate our patients in the Emergency Department.
Be available for emergencies to assist MSK Advanced Practice Providers at our Regional Symptom Care Clinic.
Working with the hospitalist services at the local host hospitals, to round on MSK patients who are admitted.
Providing coordinated care with local subspecialists and to serve as a conduit between the MSK oncologists and patients.
Building strong relationships with physicians in all specialties to provide excellent care to our MSK patients.

Are you looking for an exciting opportunity to lead a team of healthcare professionals in providing urgent care services? We are looking for a Director of Urgent Care to join our team and lead the way in providing quality care to our patients. As the Director of Urgent Care, you will be responsible for overseeing the day-to-day operations of the department, ensuring that all staff members are providing the highest level of care to our patients. You will also be responsible for developing and implementing policies and procedures to ensure the highest level of patient care. If you are an experienced healthcare professional with a passion for providing quality care, this is the perfect opportunity for you!

Overview:

The Director of Urgent Care is responsible for the overall management and operations of an urgent care facility. This includes overseeing staff, managing patient flow, and ensuring the highest quality of care is provided. The Director of Urgent Care must be knowledgeable in all areas of urgent care, including medical protocols, billing and coding, and patient safety.

Detailed Job Description:

The Director of Urgent Care is responsible for the overall management and operations of an urgent care facility. This includes overseeing staff, managing patient flow, and ensuring the highest quality of care is provided. The Director of Urgent Care must be knowledgeable in all areas of urgent care, including medical protocols, billing and coding, and patient safety. The Director of Urgent Care will be responsible for developing and implementing policies and procedures, managing budgets, and ensuring compliance with all applicable laws and regulations. The Director of Urgent Care will also be responsible for recruiting, training, and evaluating staff, as well as providing ongoing support and guidance.

What is Director Of Urgent Care Job Skills Required?

• Knowledge of medical protocols and procedures
• Knowledge of billing and coding
• Knowledge of patient safety protocols
• Ability to develop and implement policies and procedures
• Ability to manage budgets
• Ability to recruit, train, and evaluate staff
• Ability to provide ongoing support and guidance
• Excellent communication and interpersonal skills
• Excellent organizational and problem-solving skills
• Ability to work independently and as part of a team

What is Director Of Urgent Care Job Qualifications?

• Bachelor’s degree in healthcare administration, business administration, or related field
• Master’s degree in healthcare administration, business administration, or related field preferred
• 5+ years of experience in healthcare administration or related field
• Previous experience in an urgent care setting preferred
• Current certification in healthcare administration or related field preferred

What is Director Of Urgent Care Job Knowledge?

• Knowledge of medical protocols and procedures
• Knowledge of billing and coding
• Knowledge of patient safety protocols
• Knowledge of applicable laws and regulations

What is Director Of Urgent Care Job Experience?

• 5+ years of experience in healthcare administration or related field
• Previous experience in an urgent care setting preferred

What is Director Of Urgent Care Job Responsibilities?

• Develop and implement policies and procedures
• Manage budgets
• Ensure compliance with all applicable laws and regulations
• Recruit, train, and evaluate staff
• Provide ongoing support and guidance
• Oversee staff and manage patient flow
• Ensure the highest quality of care is provided