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Director Of Service Operations Jobs

Director Of Field Operations And Service
By Accurate Companies At Mesa, AZ, United States
At least 10 years of service management experience is preferred
Must have experience with branch management systems
Excellent computer skills needed, including intermediate to advanced knowledge and experience with Excel
Other duties as assigned by management.
Working with regional managers to improve profitability and efficiency.
Bachelor's degree (B.A.) from four-year college or university, or equivalent experience
Director Of Service Operations
By JobSquad Staffing Solutions At Doral, FL, United States
• Knowledge and experience in organizational effectiveness and operations management.
• Highly organized with effective time management skills.
• Two or more years of proven success in an operations management role.
• Proficiency in conflict management and business negotiation processes.
**Company does not offer a relocation plan**
• Manage the Service business in conjunction with partners to ensure support for customer business strategies.
Service Center Director Of Operations
By bswift At , Remote $100,000 - $120,000 a year
Understands and manages all core operational responsibilities for their book of clients.
People Management – 7+ years
Operations Management – 7+ years
Customer Care / Service Center / Call Center Manager Experience – 5-7 years
Change Management – 5-7 years
Benefits Administration experience – 5 years
Director Of Service Jobs
By KYOCERA Document Solutions America, Inc. At Union City, CA, United States
• Ensure credible Service Dept. reporting capabilities via proper policy management and data entry.
• Responsible for continued self-development of personnel management, customer management and interpersonal skills.
❖ P&L management - cost reduction and revenue management experience.
• Overall control of staffing, budgeting, and expense management to ensure department achieves P&L goals.
• Conduct and/or attend scheduled meetings with departmental staff including technical and management teams.
• Thorough knowledge of the company’s products and equipment capabilities.
Service Integration & Management Service Operations Director
By Ascension At , Remote From $117,270 a year
Promote and champion the benefits of Incident, Problem, Change, Release and Knowledge Management processes
Directs, develops, and presents to management various analyses that include organization, systems, feasibility and cost/benefit studies, implementation plans.
2 years of leadership or management experience required.
5 years of leadership or management experience preferred.
Directs development and management of service management processes including, but not limited to:
Directs and evaluates all departmental activities including research, design and development of new technologies, service level determination and complaint management.
Director Of Service Jobs
By City Winery At New York, NY, United States
Oversee the management of Open Table and reservation confirmations.
Direct and oversee proper and continued training of staff. Monitor management teams to ensure they are developing direct reports
Assist in conducting staff meetings regularly to ensure effective and clear communication including management meetings, BEO meetings
Review the P&L Statement and Management Report Monthly with the GM
Assess Comp & Void activity and monitor all Waste/Loss management
Minimum 5 years’ experience in multi-faceted, high volume restaurant, venue and/or equivalent relevant experience
Director Of Office Operations And Client Service : Salary $80K To $100K
By The Olivier Group At Baton Rouge, LA, United States
People management experience (hiring + onboarding, HR)
Unifies the offices: communications, best practice development, synthesis + integration, and project management
Owns special projects and project management within the company
Identifies and maximizes the abilities and talents of the Leadership Team
History of progressive leadership experience
Problem solving experience, including identifying and foreseeing problems
Director Of Service Strategy And Operations
By ProService Hawaii At Honolulu, HI, United States
Experience in consulting, operations management, project management, or a related field
Bachelor's degree in business administration, operations management, or a related field
Professional Growth & Development. We offer opportunities for continuing education and make new opportunities available internally first
Experience in developing and implementing KPIs and performance metrics to drive service excellence
Strong analytical skills, able to analyze operational data and identify areas for improvement
Excellent collaboration and communication skills to work effectively with cross-functional teams
Director Of Food Service Operations
By Bosselman Enterprises At Grand Island, NE, United States
Must have skills in dealing with customers, management and personnel.
Provides leadership and guidance to management team, working collaboratively with team members to establish performance expectations necessary to achieve success.
Knowledge of food products and distribution experience is necessary.
Education and/or Experience (include certs or licenses needed)
Develops and manages an effective organization with appropriate infrastructure, systems, programs and methods to achieve growth objectives.
Works closely with the managers to assess present and future needs, trends, problems and opportunities for restaurant operations within the company.
Director Of Service Operations
By BerkOne At Bethlehem, PA, United States
Build a strong Management team by making decisions regarding employment, performance appraisal, salary changes, promotions, transfers or terminations.
Equivalent combination of education and experience.
Salary: 110K – 140K (commensurate with experience)
Medical, dental, vision (elected benefits start the 1st of the month after 45 days of employment)
Bachelor's degree from a four-year College or equivalent knowledge of commercial, technical and/or industry practice and principles; and
Minimum 6 - 8 years relate d experience and/or training; or
Service Operations Director Jobs
By Gilbarco At , Atlanta, Ga
Very good organizational, time management and administrative skills
Proven experience maintaining industrial products with a high need for reliability
Experience setting up Service Centers or managing a business or cost center
Experience enabling 3rd party service centers
Excellent analytical skills in Excel
Provide excellent service for customers, ensuring that all SLAs are met, ensuring quality and timely servicing of parts
Director Of Client Service & Operations
By Warren Whitney At Richmond, VA, United States

Warren Whitney is pleased to share that we are now conducting a search for a Director of Client Service & Operations on behalf of our client Brockenbrough, a Richmond based independent investment ...

Director Of Service Operations
By Quench USA, Inc. At Dallas-Fort Worth Metroplex, United States
· Talent management, including employee development and retention.
· Strong people skills to manage and motivate teams of diverse backgrounds.
· Outstanding organizational skills to manage multiple priorities and deliverables.
· 3+ years of experience managing human resources, finances, operations, or strategies.
In this role, you will have a broad range of responsibilities, including:
· Conducting performance reviews of managers to ensure they are meeting key performance objectives.
Director Of Customer Service And Operations
By Foothill Transit At , West Covina, 91790, Ca $116,840 - $201,547 a year
Demonstrated experience with personnel and program management
Working knowledge of Microsoft Word, Excel and Outlook programs
Excellent oral and written communication skills
Strong analytical and organizational skills
Ability to learn quickly and ensure compliance with complex programmatic requirement
Must have excellent customer service skills
Director, Creative Service Operations
By Sol de Janeiro At New York, NY, United States
10 years+ of experience in project management
Manage a team of creative professionals, including web developers, designers, videographers, content writers, and more.
Beauty industry background / experience
Must be comfortable working a hybrid schedule (2-3 days in the NY Office each week + remote)
A people person with excellent interpersonal skills
Create the roadmaps for all creative work and implementation.
Director Of Service Operations
By CDI LLC At United States
Experience in Managed as well as Professional Services
10+ years' experience of demonstrated leadership in a Services related industry
3+ years’ experience in process design, remediation, and execution.
Keen sense of technical curiosity, with overwhelming desire for continuous learning and complete understanding of the details requiring strong research capabilities
Strong writing, editing and active listening skills
Superior communication, presentation, collaboration, logic, innovation, and problem-solving skills

Are you an experienced leader looking for an opportunity to make a real impact? We are looking for a Director of Service Operations to join our team and lead our service operations to success. You will be responsible for developing and implementing strategies to improve customer service, streamline processes, and ensure customer satisfaction. If you are an innovative problem solver with a passion for customer service, this is the job for you!

Overview:

The Director of Service Operations is responsible for leading and managing the service operations of an organization. This includes overseeing the daily operations of the service team, ensuring customer satisfaction, and developing strategies to improve service delivery. The Director of Service Operations is also responsible for developing and maintaining relationships with customers, vendors, and other stakeholders.

Detailed Job Description:

The Director of Service Operations is responsible for leading and managing the service operations of an organization. This includes overseeing the daily operations of the service team, ensuring customer satisfaction, and developing strategies to improve service delivery. The Director of Service Operations is also responsible for developing and maintaining relationships with customers, vendors, and other stakeholders. The Director of Service Operations will be responsible for developing and implementing service policies and procedures, managing service contracts, and monitoring service performance. The Director of Service Operations will also be responsible for managing the service budget, ensuring compliance with applicable laws and regulations, and providing leadership and guidance to the service team.

What is Director Of Service Operations Job Skills Required?

• Excellent leadership and management skills
• Strong customer service and communication skills
• Ability to develop and implement service policies and procedures
• Knowledge of applicable laws and regulations
• Ability to manage service contracts
• Knowledge of service budgeting and financial management
• Ability to analyze and interpret data
• Knowledge of service delivery and performance metrics
• Ability to develop and maintain relationships with customers, vendors, and other stakeholders

What is Director Of Service Operations Job Qualifications?

• Bachelor’s degree in business, management, or related field
• At least 5 years of experience in service operations
• Proven track record of successful service delivery
• Knowledge of customer service best practices
• Ability to work in a fast-paced environment

What is Director Of Service Operations Job Knowledge?

• Knowledge of service operations and customer service best practices
• Knowledge of applicable laws and regulations
• Knowledge of service budgeting and financial management
• Knowledge of service delivery and performance metrics

What is Director Of Service Operations Job Experience?

• At least 5 years of experience in service operations
• Proven track record of successful service delivery

What is Director Of Service Operations Job Responsibilities?

• Oversee the daily operations of the service team
• Develop and implement service policies and procedures
• Manage service contracts
• Monitor service performance
• Manage the service budget
• Ensure compliance with applicable laws and regulations
• Provide leadership and guidance to the service team
• Develop and maintain relationships with customers, vendors, and other stakeholders