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Director Of It Service Management Jobs

Director Of It Service Management
By The University of Texas at Dallas At Richardson, TX, United States
Review and identify gaps and opportunities in current processes and procedures to continually improve Knowledge Management.
Lead efforts with Service Desk to streamline and centralize Knowledge Management in OIT.
Review and identify gaps and opportunities in current processes and procedures to continually improve Change Management.
Facilitate weekly Change Management Meeting.
Enhance and conduct training on Incident, Problem and change Management process for IT organizations across campus
Responsible for running Major Incident, Problem& Change Management process
Director Of It Service Management
By Progilisys Solutions At Indiana, United States
Extensive experience in IT Service Management leadership roles.
Join our client’s team as the Global Director of IT Service Management!
Strong strategic thinking and problem-solving skills.
Excellent communication and interpersonal abilities.
2. Define roles and responsibilities for the department.
15. Mentor service and process managers on ITSM concepts.
Director Of It Jobs
By World Class Industries At , Hiawatha, 52233
Proven cybersecurity knowledge and experience
Minimum of 4-year degree in computer science, information technology, or related field, or equivalent experience required
Proven experience in IT infrastructure planning and development
Extensive application support experience with Microsoft products
In-depth knowledge of applicable data privacy practices and laws
Paid time off and paid holidays
Director Of It Jobs
By Tegus At , Chicago
Experience overseeing IT procurement, vendor relations, and asset management.
8+ years of relevant IT experience, including at least three years in a managerial role.
Excellent communication skills, verbal and written, with the ability to effectively communicate technical concepts free of jargon.
Detail-oriented and possess the strong organizational skills required in a dynamic environment where many people work on many things.
You are a player/coach. You have experience leading people and can roll up your sleeves to help implement scalable IT solutions.
Commuter benefits & a fully stocked kitchen with rotating snacks and beverages.
Director Of It Jobs
By Baker Newman Noyes LLC At , Portland, 04101
Provides oversight and leadership for project management of strategic activities by managing resources, timelines, and priorities amongst the team
Maintains project controls that accurately reflect completed work against project plans, schedules, and budgets, and ensures user/management involvement at appropriate milestones
Prepares executive management reports on regular basis
Maintains direct communication with senior and middle management
Leads the Systems Administration team; strategically designs, acquires, manages, and implements an enterprise-wide technology strategy centered on Azure/M365 and ITIL principles
7-10 years of experience managing IT resources, security, projects, budgets, and roadmaps with increasing responsibility
Global Director It Service Management
By Lippert At ,
Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB and other IT Service Management processes.
Expert knowledge of ITIL framework and have managed transformation and ongoing operations of Service Management processes.
In-depth knowledge of IT Service Management (ITIL) frameworks.
Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
Responsible for leading a team of professionals in the areas of service transformation, Service Management, metrics and reporting.
Successfully transforming the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery.
Director Of It Service Management
By Progilisys Solutions At Goshen, IN, United States
Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB and other IT Service Management processes.
Extensive experience in IT Service Management leadership roles.
Responsible for leading a team of professionals in the areas of service transformation, Service Management, metrics and reporting.
Partnering with IT leadership to successfully transform the IT organization with best practices supporting Service Management and overall Operations Service Delivery.
Define roles and responsibilities for the department.
Mentor service and process managers on ITSM concepts.