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Director Of Resort Experience Jobs

Director Of Customer Experience
By PathAI At Memphis, TN, United States
Experience setting strategic plans, improving processes and change management
Computer proficiency, strong typing and data entry skills, demonstrated attention to detail and excellent organizational skills.
Ability to learn and use laboratory management systems.
Drive broader product adoption, customer outcomes and customer experience through optimized service processes
Operate in compliance with all regulatory requirements and company policies.
Ideally, experience launching new technologies or innovations in client service / laboratories.
Roofers Of All Level Of Experience
By KIT HomeBuilders West At , Caldwell, Id $21 - $22 an hour
Experience with roof rips, laying down paper, and loading shingles.
Please list specific experience on the application
Must be able to climb, bend, and carry large loads during a 10-hour shift.
Comfortable working at heights of 6+ feet with a safety harness.
High accuracy in work and attention to detail.
KIT Custom HomeBuilders is an AA/EEO/ADA Employer
Director Of Tenant Experience
By Rudin At New York City Metropolitan Area, United States
Minimum of 5 to 7 years of experience in New York City commercial real estate, property management, or related field.
Bachelor's degree in business, real estate, hospitality management, or related field preferred or related experience.
Strong project management skills and ability to handle multiple initiatives simultaneously.
All offered benefits are subject to the terms/conditions of the benefits plans.
*Salary may vary based on work experience, market conditions, and qualifications/training
Develop and implement a comprehensive strategy and budget for tenant experience across the commercial portfolio.
Director Of Product, Seller Experience
By eBay At San Jose, CA, United States

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and ...

Director, Experience Of Care
By Bon Secours Mercy Health At Cincinnati Metropolitan Area, United States
Plan and lead change (change management)
Deploys system experience of care strategies, tactics, and behaviors in their market
Provides experience of care support across departments and disciplines
Collaborates with facility leadership to help drive performance improvement efforts for experience of care
Participates in system experience of care committees and workgroups to collaborate on system experience of care strategies and initiatives
Collaborates with system experience of care colleagues on best practices
Associate Director Of Experience Design (Remote)
By Rescue | The Behavior Change Agency At United States
Strong communication, organization, and time management skills;
Collaborates with Development, Project Management, and Creative Lead to develop the highest-quality creative product within budget and timeline constraints.
Leads UX/UI team in creating intuitive, user-friendly experiences for web, mobile, and other digital platforms;
Develops user experiences and user interfaces that facilitate user engagement, adoption, and understanding of the desired behavior change;
Leads and mentors a team of UX/UI designers and UX writers, pushing each team member to grow and expand their capabilities;
Utilizes research insights to create digital experiences that will drive behavioral changes;
Director Of Customer Experience
By Hello Innovation At Detroit, MI, United States
You’re human-centered to the core. You truly understand people and are fueled to deliver experiences tailored to suit their needs.
Top of market pay. Along with a full benefits package including health, dental and 401k.
You’re up for the challenge. When others want to run for the hills, you want to dive deeper.
Build high-performance, customer-centric service teams by recruiting, training and developing rock-star customer care and technical support representatives.
Plus many more. Additional perks include daily catered lunches, team activities, paid holidays and vacation time, bonuses and much more.
Director Of Customer Experience
By Westcott Homes At Kirkland, WA, United States
Gather feedback from homebuyers through direct communications and surveys to learn about the experience through their eyes.
To lead the development, implementation, staffing, and management of
Create company wide goals to improve customer experience.
Build systems, processes, feedback loops within company and trades to streamline the customer experience across all departments.
Work with company department to identify, collaborate, and address systemic issues affecting customer experience.
best of class service experience
Director Of Customer Experience
By FINESSE At Los Angeles, CA, United States
Be the voice of the customer at FINESSE - tracking customer sentiment, understanding pain points, and developing plan to improve experience
Establish and evangelize standards and best practices to ensure the best customer experiences possible
Senior leadership experience in a consumer customer support environment
Experience navigating voice, email, social media and chat customer care channels
Experience building a top-notch customer support function & team from scratch - with a deep understanding of building implementable processes
Direct experience with implementing technology transformation initiatives
Director Of Experience Design
By Aquent At Bethesda, MD, United States
Demonstrating and Applying Discipline Knowledge:
Direct and approve user experience design execution
Be a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpoints
Successfully manages multiple tracks of work simultaneously
Ability to manage one or more direct reports
Works and leads independently with minimal supervision, but knows when issues should be escalated to the manager.
Director Of Customer Experience
By StartupTAP At California, United States
10+ years of industry experience with 5+ years of CX management/leadership experience
Collaborate with cross-functional teams to develop the overall customer experience strategy for customers throughout various stages
Utilize customer insights and data to systematize recommendations that will drive best-in-class customer experience
Experience managing CX teams in a fast-paced environment
Strong analytical skills and acumen
Experience with CSAT, NPS, etc.
Director Of Rooms- Southernmost Beach Resort
By Southernmost Beach Resort At , Key West, 33040, Fl
Perform other duties as requested by management.
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Motivate, coach, counsel and discipline all Rooms Division personnel according to hotel standards.
Develop employee morale and ensure training of Rooms Division personnel.
Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
Director Of Digital Experience
By FleetPride At Washington, United States
Extraordinary collaboration skills; experience managing site user experience in a fast-paced environment, a strong plus
Develop and evolve a long term 360-view Digital Experience (CX) strategy for customers, associates, and stakeholders
Bachelor degree or equivalent experience in eCommerce or related field
8+ years within e-commerce; B2B channel experience a plus
Extensive experience in digital platforms like Salesforce B2B Commerce
Experience in agile development environment with the use of Jira or similar agile dev product tools
Director Of Customer Experience
By Flywheel Software At United States
5+ years experience in a customer facing managerial role
Experience with customer onboarding/implementation for a B2B SaaS environment
Experience building and scaling processes in a startup environment
Experience running a cross-functional team
Education Stipend towards professional development
Education Stipend towards your professional development
Director Of Digital Experience
By MICA Consulting Group At Boston, MA, United States
10+ years’ experience in user-experience, visual interface design and/or product management
In-depth knowledge of Photoshop, InDesign, Illustrator, and Microsoft Office; Experience with Sketch and InVision.
Manage agency partners in alignment brand standards and experience vision
Develop cohesive design and experience throughout our digital ecosystem, guiding and mentoring others as needed
Manage in-house team of digital designers and content strategists
Raise the capacity, skills and quality of user-centered design
Sr. Director Of Customer Experience
By Pair Eyewear At New York, NY, United States
Experience in order processing/management and informed as to how technology can improve such processing
A seasoned CX leader, experienced with growing an efficient organization that both answers customer inquiries and processes customer orders
An empathic, growth-oriented manager who coaches their team to execute successfully against a roadmap they set
Extensive knowledge of how best to partner with offshore outsourced CX teams
5-7 years experience in customer service and/or operations at a high growth company
You will build out sustainable training programs to most effectively scale our CX organization across both internal and outsourced teams
Director Of Marketing With Hubspot Experience
By NorthPoint Search Group At Kennesaw, GA, United States
Advanced experience with Lead/nurturing campaigns, Graphic Design, HubSpot
Open to wearing "many hats"
Implement marketing strategy with ownership of lead development campaigns through HubSpot
Work with a team member mentality
Assistant Director Of Housekeeping @ Luxury 4-Diamond Aaa Rated Resort
By L'Auberge Del Mar, a Noble House Resort At , Del Mar, 92014, Ca $70,000 - $78,000 a year
Experience in hospitality housekeeping management
Health Benefits Package-Medical/Dental/Vision (including a MediExcel plan)
Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance
Excellent verbal and written communication skills
Experience in taking care of guests in a fast-paced environment
Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
Director Of Employer Experience
By ActivateWork At Denver, CO, United States
Is detail-oriented, with exceptional organizational and time management skills.
Establish service levels and requirements for the Employer Experience team.
Experience consulting / advising clients, including experience presenting to senior executives (C-Level), operational managers, and both technical and non-technical staff.
Establish performance metrics and manage sales team, account managers and apprenticeship managers.
Develop and implement training and quality assurance programs for new hires and experienced employees.
Consistently deliver great end-to-end customer experience across stages, channels, and touchpoints in the customer journey.
100% Remote - Director Of New Business - Agency Experience!
By CyberCoders At Miami, FL, United States
Excellent contract review and management skills
5+ years of experience in New Business/Sales, preferably in a Marketing, Ad, or creative Agency setting
Experience in a Marketing Agency
Experience with Strategic Partnerships, Business Development, Product or related fields
Proven ability to drive the sales process from planning to close
Bonus points if the agency during your tenure has grown in employees

Are you an experienced hospitality professional looking for an exciting new challenge? We are looking for a Director of Resort Experience to join our team and help create an unforgettable experience for our guests. You will be responsible for overseeing all aspects of the resort experience, from guest services to food and beverage operations. If you have a passion for creating exceptional experiences and a drive to exceed expectations, this could be the perfect opportunity for you!

Overview:

The Director of Resort Experience is responsible for overseeing the overall guest experience at a resort. This includes managing the resort’s staff, ensuring the highest level of customer service, and creating a positive and enjoyable atmosphere for guests. The Director of Resort Experience is also responsible for developing and implementing strategies to increase guest satisfaction and loyalty.

Detailed Job Description:

The Director of Resort Experience is responsible for overseeing all aspects of the guest experience at the resort. This includes managing the resort’s staff, ensuring the highest level of customer service, and creating a positive and enjoyable atmosphere for guests. The Director of Resort Experience is also responsible for developing and implementing strategies to increase guest satisfaction and loyalty. The Director of Resort Experience will be responsible for developing and implementing customer service policies and procedures, as well as training and developing staff to ensure that they are providing the highest level of customer service. The Director of Resort Experience will also be responsible for developing and implementing marketing strategies to increase guest satisfaction and loyalty.

What is Director Of Resort Experience Job Skills Required?

• Excellent customer service and interpersonal skills
• Strong leadership and management skills
• Ability to develop and implement customer service policies and procedures
• Ability to develop and implement marketing strategies
• Excellent problem-solving and decision-making skills
• Ability to work in a fast-paced environment
• Excellent communication and organizational skills

What is Director Of Resort Experience Job Qualifications?

• Bachelor’s degree in hospitality management, business administration, or related field
• 5+ years of experience in hospitality management
• Experience in customer service and marketing
• Knowledge of customer service policies and procedures
• Knowledge of hospitality industry trends

What is Director Of Resort Experience Job Knowledge?

• Knowledge of customer service policies and procedures
• Knowledge of hospitality industry trends
• Knowledge of marketing strategies
• Knowledge of resort operations

What is Director Of Resort Experience Job Experience?

• 5+ years of experience in hospitality management
• Experience in customer service and marketing
• Experience in developing and implementing customer service policies and procedures
• Experience in developing and implementing marketing strategies

What is Director Of Resort Experience Job Responsibilities?

• Manage the resort’s staff and ensure the highest level of customer service
• Develop and implement customer service policies and procedures
• Develop and implement marketing strategies to increase guest satisfaction and loyalty
• Train and develop staff to ensure that they are providing the highest level of customer service
• Monitor customer feedback and take appropriate action
• Develop and implement strategies to increase guest satisfaction and loyalty
• Monitor and