Director Of Implementations Jobs

Excellent organizational, time management and prioritization capabilities

8+ years of project or integration/ implementation management or technical program management

4+ years of people management

Superior follow-through, ability to assimilate information quickly, and communicate comfortably with account contacts at all levels of management within an organization

Demonstrate equal levels of high integrity and skill both in following clear plans and in navigating ambiguity

Deep experience in enterprise software systems and operations, SaaS products and deployment processes, as well as familiarity with cloud-based technologies

Demonstrates excellent project management skills, such as, ability to develop high-quality materials, work on concrete deadlines, and deliver results independently.

Additional benefits to be detailed in offer

What We Offer (Benefits + Perks)

Be the direct interface with health plan leaders accountable for implementing capabilities and maintain excellent client satisfaction

Provide input and requirements on new tools and services to support our health plan partners’ success

5+ years of experience working in a novel payer relationship to successfully turn on a new market

Required Qualifications, Capabilities And Skills

Desired Qualifications, Capabilities And Skills

Third level degree in Business/Finance or equivalent experience preferred

Implement and manage a portfolio of Companies operating employee share plans within a team framework

Proven numeric, financial analysis, documentation and procedural skills required

Excellent computer skills including Microsoft Excel and Word

3. Develop the relationship with the client, management company or/or corporate entity

5. Work with the sales/account management team

Raises issues to their Implementation Manager

Makes recommendations to Implementation Manager on staff utilization

Control and approve all travel requirements for installation team

Raise scheduling conflicts to Implementation Manager

Requires a minimum of 5 - 7 years of project management experience, principles, theories, and concepts.

Project Management Professional (PMP) Certification from Project Management Institute (PMI).

Demonstrated competency in selecting and implementing project management methods and techniques.

Bachelor's degree in a related area and/or equivalent experience/training.

Minimum 2 years of experience working in Health Care Industry

Experience leading a team of technology professionals.

·3+ years experience in implementation/project management

·Understanding key aspects of technology systems such as project management tools, EHRs, etc.

·Determine implementation timelines and manage implementations to project timelines

Eligible for company benefits including PTO and medical, dental and vision benefits

·1+ year of client facing experience

·Excellent written and verbal communication skills

Strong project management skills with the ability to manage multiple implementations simultaneously, prioritize tasks, and meet deadlines.

Collaborate with care organizations to understand their unique needs, goals, and requirements for implementing Claris Companion.

Stay updated on industry trends, best practices, and regulatory requirements related to healthcare technology and non-profit operations.

Bachelor's degree in a relevant field or 5 plus years of equivalent practical experience.

5 -7 years of Customer service experience preferably in the healthcare or senior care sectors.

Excellent interpersonal and communication skills to build rapport with clients, understand their needs, deliver training, and effectively convey technical information.

Strong project management skills with the ability to manage multiple implementations simultaneously, prioritize tasks, and meet deadlines.

Collaborate with care organizations to understand their unique needs, goals, and requirements for implementing Claris Companion.

Stay updated on industry trends, best practices, and regulatory requirements related to healthcare technology and non-profit operations.

Bachelor's degree in a relevant field or 5 plus years of equivalent practical experience.

5 -7 years of Customer service experience preferably in the healthcare or senior care sectors.

Excellent interpersonal and communication skills to build rapport with clients, understand their needs, deliver training, and effectively convey technical information.

Implementation or change management experience preferred

Education assistance (tuition, student loan, certification support, dependent scholarships)

Apply knowledge of evidence-based practice and interpersonal skills in clinical implementation.

Provide clinical training and collaborate with vendors and resources to manage the delivery of training and education materials.

Family support through fertility and family building benefits with Progyny and adoption assistance.

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Minimum of one year of experience in higher education

Play a crucial role in recommending admissions processes, providing strategic insights based on past implementations, professional experience, and industry trends

Intermediate to advanced knowledge of admissions processes and strategy

Excellent organizational skills; attention to detail, multitasking, prioritization, and decision-making skills

Interpersonal skills to positively collaborate with team members and represent the company to clients

Associate/bachelor’s degree or equivalent life/work experience

Provide world-class customer experience through every interaction

Work from home most of the time, except when you need to meet Salesforce account executives or clients in person

The Right Candidate: Experience & Attributes

3+ years of experience at another Salesforce implementation partner!

Conduct account based prospecting efforts to generate, qualify and arrange high impact business sales conversations with the Salesforce Account Executive team

Achieve or exceed goal for qualified monthly appointments

Effectively manage client project master Smartsheet, creating positive impact on project completions and outcomes

Effectively manage clients within assigned portfolio to green KPI’s

Contribute to successful achievement of expected client GM

Achievement of NPS survey scores in accordance with Prochant’s client promoter goals

Create all new client SOP’s and mapping of existing billing system

Short Term / Long Term Disability (company paid)