Implementations Director Jobs

Job description

Integrative Health Centers (“IHC”):

IHC enables healthcare clinics and sites across the U.S to offer their patients a more complete continuum of care by providing behavioral health and specialized psychiatric services.

Due to a lack of access to behavioral health, addiction medicine, and other specialized psychiatric services, many healthcare clinics in the U.S are unable to provide a complete continuum of care required to adequately treat their patients. Rural and geographically isolated areas in particular remain largely underserved. IHC partners with healthcare clinics to help them improve quality of patient care and revenue potential.

Who are we?

We are IHC. Our team is the center of all that we do. We are builders, entrepreneurs, innovators, healthcare executives, clinicians, and partners with one mission - to improve access, coordination, and continuity of quality behavioral health services in underserved and rural markets.

Our Operations Team is a small group of professionals dedicated to delivering behavioral health services to underserved communities. We care about building strong, trusted relationships with our partners that are centered around patient care. We’re all part of the care team, and what we do every day reflects that mindset. We are looking for extremely driven, self-motivated people who are passionate about having direct impact on growing the business.

What’s in it for you?

We provide a unique opportunity to grow personally and professionally and be part of building our company from the ground up. We also offer competitive benefits such as PTO, health, dental and vision benefits, and company outings.

Job Title:

Implementations Director

Reports to:

Chief Operating Officer

Job Overview:

The Implementation Director will be responsible for all implementation activities from partner signature through the first month of active partnership.The Director will both actively run implementation activities and lead a team of implementation professionals responsible for various aspects of the implementation process.

Role Responsibilities:

·Determine implementation timelines and manage implementations to project timelines

·

·Identify and implement opportunities to optimize implementation processes, systems, and workflows

·Work closely with Partner Success team to ensure partnership information is communicated seamlessly across the lifecycle of the partnership.

·Build relationships within each partnership during the implementation process to ensure a smooth transition of the account to Partner Success post go-live (e.g. identify key stakeholders and best points of contact, set groundwork for ongoing relationship)

·Use IHC’s tracking systems and software to measure and report against company KPIs

·Opportunity to lead other internal projects in conjunction with operations leadership according to interest and demonstrated ability

·Manage a team of professionals responsible for a variety of implementation activities, including managing implementation, credentialing, and licensing activities

Full Time/Part Time:

Full time

Benefits:

Eligible for company benefits including PTO and medical, dental and vision benefits

Qualifications/Experience:

·3+ years experience in implementation/project management

·1+ year of client facing experience

·Attention to detail and high level of organization

·Excellent written and verbal communication skills

·Excellent critical thinking and problem-solving skills

·Flexible, adaptive and solution-oriented

·Understanding key aspects of technology systems such as project management tools, EHRs, etc.

·History managing healthcare relationships is a plus

·Proficient with Microsoft Office products

·Education: Bachelor’s Degree

Application Requirements:

·Resume

·Cover Letter

·2-3 references

Job Type: Full-time

Salary: $95,000.00+ per year, commensurate with experience

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required)

Travel:

·Up to 20% travel as needed