Director, Member Advocacy And Complaint Experience
By SoFi At Claymont, DE, United States
Experience required engaging with and/or presenting with Regulatory Agencies (OCC, U.S. Federal Reserve, CFPB)
Process design experience (LEAN/Kaizen) to understand complaint root cause and path to remediation actions.
Everyone at SoFi is a Risk Manager.
Domain expert in end-to-end financial services complaints program design required
Strong analytical expertise in developing insightful visualizations that provide impactful trends, actionable intelligence, and correlation across multiple dimensions.
Leadership of Complaints Committee and Member Advocacy Programs
Chief Of Organizing, Advocacy & Learning
By Civic Influencers At Lewes, DE, United States
8+ years of non profit program management and program development experience.
Previous experience managing a remote team.
Experience working with or within a higher education institution, People of Color Serving Institutions (PoCSIs, e.g., HSIs and HBCUs a plus).
Salary range for this position is $80,000-$85,000. Salary will be commensurate with experience and skills.
Manage the Co-Chiefs and the Statewide Organizers and give guidance and direction their for annual work plans and strategic growth;
Work with the Finance Department to ensure all Civic Influencers’ stipends are paid.