Deposit Operations Clerk I Jobs

Bachelor’s degree required or must have equivalent experience.

5+ years of experience working in the banking and/or credit union industry

Experience in MS office tools

Strong verbal and written communication skills

Client facing experience with internal/external clients

2+ years DNA core processing system experience

Assist Bank Operations and Branch Administration as needed and as directed by management.

Maintain a working knowledge of all compliance regulations and ensure the bank adheres to said regulations.

Additional responsibilities and duties as directed by Leadership.

High school diploma with experience in banking industry or related field preferred.

ACH experience and Deposit/Bank Operations experience preferred.

Working Knowledge and understanding of all banking regulations.

Must have excellent communication, organizational, problem solving and time management skills.

Meet or exceed the accuracy, productivity and all other goals assigned by management.

Interact courteously and tactfully with managers, co-workers, customers and/or vendors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Check processing, UCC, Check 21, Regulation CC knowledge

Strong analytical and account research skills are required.

Netteller login issues, cash management authority failures, and PIN resets

Active participation in demonstrating the behaviors outlined in the GRB Experience.

Provide a remarkable client experience. Greet clients with warmth, genuine interest and a smile.

Lives the GRB Experience brand for others to emulate; influences and communicates effectively.

Plan and coordinate daily work of direct reports; Train and motivate employees.

Monitor and evaluate team performance, holding employees accountable for goals and objectives including but not limited to daily maintenance/parameter maintenance reports.

Knowledge of ACH or equivalent experience helpful

High School graduate or equivalent General Education Certificate (GED)

2 years of experience in banking, preferably in an operations support role

Problem-solving skills, task organization skills and a high level of initiative

EStatement Set Up and Maintenance

Process Non-Post Items and NSF Items

10+ years experience in financial services, specifically in the areas of operations, customer experience and risk management/controls;

With 175+ community bank locations, we offer opportunities to grow and develop in your career

Opportunity to drive transformational change, operational excellence, employee and client experience across Bank Operations

Hire, develop and retain top talent, with a focus on inclusion and employee experience to improve overall Employee Engagement

Experience leading large teams of 35+ in daily operations to ensure compliance with regulatory guidance, policies and procedures

Business Process Transformation (lean/six sigma) experience preferred

Monitor and process Remote Mobile Deposits and Shared Branching transactions

A minimum of 3 years related experience in Banking or Credit Union Operations, experience in Deposit Operations preferred

Associates Degree preferred or equivalent work experience

Proficient computer skills including MS Word, MS Excel, and MS Outlook

Assist in all process and compliance of ACH transactions

Process disputes/chargebacks, monitor member accounts for unusual activity and resolve member issues with their debit and credit cards

The key functions of this team include:

In this role, you’ll make an impact in the following ways:

To be successful in this role, we’re seeking the following:

Best Places to Work for Disability Inclusion , Disability:

Assists in the maintenance and input of data into the Time Management System (TMX)

Individual must fully meet qualification/eligibility/background requirements for this position.

Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).

Serves as a receptionist in greeting visitors, members, answering phone, providing information, and referring visitors to appropriate

Types a wide assortment of correspondence as requested or as needed by supervisor, to include contracts

Receives and routes incoming mail and maintains necessary suspense controls

Performs simple data entry tasks, complies simple data, and performs routine math calculations

Excellent written and verbal communication skills

Performs clerical operations that are routine and/or repetitive in nature

Verifies or matches data on documents and/or items

Always take action with Integrity, Caring and Excellence to achieve all-win outcomes

Proficient in Microsoft computer applications

Requires excellent communication skills, good time management skills and the ability to initiate and embrace change.

Recognize problems that could have a customer or regulatory impact and escalate to appropriate department manager.

Retain knowledge that fully represent the Bank’s products and services and show appropriate level of courtesy and efficiency

Excellent mathematical, analytical, and organizational skills, with strong attention to detail with immediate and accurate results.

High school Education or GED

Minimum 1-2 years of banking and/or related experience and/or training

Assist with Incoming and Outgoing wire transfers, as well as logging wires

Handle wire outages, balancing discrepancies and assist with research and resolution for customer discrepancies.

Verifies/submits weekly Cash Orders and Shipments for the Branches.

Essential Functions for Wire Specialist:

High School Diploma or equivalent

Screenings will include credit and background checks. 41 C.F.R. 60-300.5(a) 12 41 C.F.R. 60-741.5(a)7

Provide support to senior staff and management.

Comprehensive Benefits; including Medical, Dental, Vision, Life Insurance, Retirement plan, and 401(k) matching.

2+ years of banking, administrative experience or equivalent.

Basic knowledge of business account services and banking procedures.

Perform exception processing on a daily basis.

Maintain new and existing deposit accounts in a timely and accurate manner.

Client Service - internal/external; partnering and alliances; Vendor oversight; Change management

Prepare and manage departmental budgets, including workforce planning, forecasting and project related expenses for site.

8 years proven leadership experience, strongly preferred

Developing and implementing procedures to deliver effective customer service for all internal and external customers and monitoring customer satisfaction levels.

Setting performance standards to meet service goals of organization. Coaching customer service team to achieve performance goals and objectives.

Providing feedback to the organization regarding service complaints or customer concerns.

Minimum Knowledge, Skills and Abilities Required

· One or more years banking experience

· Excellent verbal and written communication abilities

· Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.

Responsible for providing administrative and operational support to the Operations Team.

· Monitors and works “Account Services” emails and “service events”