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Deposit Operations Processor (Remote Eligible In Az, Ks, Mo & Nm)

Company

Enterprise Bank & Trust
Address , St. Louis, Mo
Employment type FULL_TIME
Salary
Expires 2023-07-15
Posted at 1 year ago
Job Description
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Missouri, Kansas , Arizona, California, New Mexico and Nevada, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there’s no stopping you.

Deposit Operations Processor (Remote eligible in AZ, KS, MO & NM)
Summary:

Under the direction of the Deposit Operations manager, performs a wide variety of duties in the Deposit Operations Department. In this position you will perform various daily tasks related to the day to day operations of the bank as well as handle functions that have a regulatory, monetary, and potential reputational risk impact. Functions are time sensitive and must be adhered to by means of policy and procedure.

Essential Duties and Responsibilities:
  • Apprise Manager of Deposit Operations about monetary risk related problems where there could be the expectation of a loss to a customer or to the Bank, including any potential Bank reputational risk.
  • Responsible for developing and creating reports as needed within the department.
  • Perform daily reconciliation of corporate accounts and bank dues.
  • Perform other duties as assigned.
  • Responsible for providing superior customer service via the telephone to internal and external customers.
  • Retain knowledge that fully represent the Bank’s products and services and show appropriate level of courtesy and efficiency
  • Recognize problems that could have a customer or regulatory impact and escalate to appropriate department manager.
  • Assist other banking units with differences and adjustments.
  • Required to be a subject matter expert and resource to the department as well as other divisions within the bank.
  • Keeps abreast of industry changes that will improve job function and performance.
  • Responsible for electronic payment processing/exception item processing, including but not limited to: returns, chargebacks, adjustments, NSF/payment decisions and un-posted items.
  • Renders bank statements and notices.
  • Cross train in all the functions of the Deposit Operations Department.
Qualifications:
  • Requires excellent communication skills, good time management skills and the ability to initiate and embrace change.
  • Ability to work independently, with little to no supervisory oversight.
  • Ability to operate computers, adding machine and a variety of office equipment.
  • Strong Customer Service
  • Ability to work in a fast paced environment.
  • Strong decision making process that is consistent, thoughtful and informed, with the ability to consider alternate conclusions and actions.
  • Excellent mathematical, analytical, and organizational skills, with strong attention to detail with immediate and accurate results.

Supervisory Responsibilities:
  • None
Education and/or Experience:
  • Minimum 1-2 years of banking and/or related experience and/or training
  • High school Education or GED
Computer and Software Skills:
  • Google Apps
  • Bankway
  • Microsoft office suite
  • Salesforce
  • Outsource FIS
Certificates, Licenses and Registrations:
  • None
Equal Opportunity Statement
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at .
Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster
.