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Customer Support Supervisor Jobs

Customer Service & Amp; Support Supervisor (F)
By PNC At Charlotte, NC, United States
Required for eligibility - FINRA Licensing - FINRA SIE, 7 & 63 minimum.
Accountable for the performance of the customer support team. Review team behaviors and identifies trends to drive employee engagement and outcomes.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Customer Operations Supervisor Jobs
By PSEG At Hackensack, NJ, United States
Learn, maintain and apply working knowledge of PSEG Standards for Business Controls and meet management's expectation for effective internal business controls.
Broad knowledge of business and technical aspects of the job, including financial and cost management.
Set priorities for the team to ensure effective workload management.
Demonstrated ability to effectively interact with management, colleagues and customers.
Maintain staff levels/requirements to best meet business needs.
BS/BA degree or in lieu of a degree a minimum of 6 years' Utility experience.
Customer Support Supervisor- Manufacturing
By Randstad USA At Charlotte, NC, United States
Minimum 3 years of experience
You will be responsible for integration of electromechanical automation equipment
Support Sales and Service activities by providing technical solutions
Lead a group of support specialists
Monitor order entry and quoting process flow and responsiveness.
Supervisor, Customer Support Jobs
By B. Braun Medical Inc. (US) At Allentown, PA, United States
Bachelor's degree required or equivalent combination of education and experience.
Manage sales alignments in SAP as needed
Manage special projects as needed
04-06 years related experience required.
Handle reporting in SAP Business Objects
Utilize Winshuttle for mass data loads
Store Support Supervisor (Customer Service, Front End Support)
By Whole Foods Market At Birmingham, AL, United States
Extensive knowledge of Store Support team procedures and policies.
Demonstrates advanced product knowledge, maintains awareness of new products.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Store Support Supervisor (Customer Service, Front End Support)
By Whole Foods Market At Atlanta, GA, United States
Extensive knowledge of Store Support team procedures and policies.
Demonstrates advanced product knowledge, maintains awareness of new products.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Customer Support Supervisor Jobs
By Intrado Life & Safety At Longmont, CO, United States
Continually assess personal management skills determining strengths and developing a plan to address areas for growth
Equivalent work experience may be substituted for educational requirements
Complete and obtain data on process and projects, providing data to management as necessary
Provide management with status reports detailing status and timelines
Minimum 4 years experience in customer support, helpdesk, call center, or PSAP support required
Minimum 1 year experience in 9-1-1, Telecommunications, or Public Safety preferred
Customer Support / Operations, Senior Supervisor [Remote]
By 137,300 At , Redlands, 92374, Ca
Engaging employees by linking organizational goals to higher level corporate accountabilities while meeting corporate diversity and equal opportunity expectations.
Four years or more experience leading, coaching, and/or developing employees in a customer interfacing environment.
Experience in Customer Contact Center/Call Center.
Experience supervising customer interactions, researching and analyzing contact information, and making decisions related to customer service in a customer focused environment.
Experience supporting change to practices or processes to meet client needs.
Experience using Microsoft Word, Excel, and PowerPoint.
Supervisor Customer Support Quality Assurance
By JetBlue Airways Corporation At , Salt Lake City, 84121, Ut
Excellent organizational skills and the ability to manage multiple projects and meet stringent deadlines
High School Diploma or General Education Development (GED) Diploma
Minimum of three (3) years of related quality experience or similar expertise
One (1) year of leadership experience
Five (5) years of supervisor experience in previous Quality Assurance program (preferably in call center environment)
Proven coaching and mentoring skills
Customer Support Supervisor Jobs
By Imperium Data At Miami, FL, United States
· Collaborate and work with other supervisors and managements to improve the customer experience.
· 2+ years of supervisory or staff management experience.
· 2+ years of call center and customer service experience.
· Experience creating department staffing schedules.
· Ensure agents understand and comply with all call center performance standards and policies.
· Identify operational issues and suggest possible improvements.
Senior It Support Consultant – Customer Facilitator Supervisor
By University of Iowa At Iowa City, IA, United States
Experience utilizing ticketing software for incident and time management.
Experience with change management, continuous improvement initiatives, ITIL, LEAN and/or project management.
Maintains accurate inventory management records.
Accurately accounts for all performed work within centralized service management tracking system.
Experience supporting offsite customers using remote assistance tools, with ability to effectively troubleshoot technical issues remotely.
Direct staff that perform both troubleshooting and documented software installs for users via remote tools.
Store Support Supervisor (Customer Service, Front End Support) - Full Time
By Whole Foods Market At Ann Arbor, MI, United States
Extensive knowledge of Store Support team procedures and policies.
Demonstrates advanced product knowledge, maintains awareness of new products.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Supervisor, Customer Operations - Preplanning
By CUNA Mutual Group At , Remote $67,600 - $101,400 a year
Minimum of 3 years of Customer Service Experience
Minimum of 1 year in a leadership / supervisory experience in a related field
Solid computer skills required, including Word, Excel and Lotus Notes / Outlook.
Excellent verbal and written communications skills
Well developed interpersonal skills promoting team participation with assigned staff.
Strong knowledge of life insurance administration and familiarity with preplanning products preferred
Store Support Supervisor (Customer Service, Front End Support) - Full Time
By Whole Foods Market At Denver, CO, United States
Extensive knowledge of Store Support team procedures and policies.
Demonstrates advanced product knowledge, maintains awareness of new products.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Customer Support Supervisor (Hybrid-Remote)
By Returnmates At Los Angeles, CA, United States
Excellent time-management skills and the ability to meet deadlines
Provide ongoing coaching and training to the team to enhance their skills and knowledge
Lead and manage the day-to-day operations of the customer support team
Strong leadership skills and the ability to motivate and coach a team
Excellent communication skills, both verbal and written
Strong problem-solving skills and the ability to handle complex customer issues

Are you looking for an opportunity to lead a team of customer service professionals and make a real difference in customer satisfaction? We are looking for a Customer Support Supervisor to join our team and help us provide exceptional customer service. If you have a passion for customer service and enjoy leading a team, this could be the perfect job for you!

Customer Support Supervisor Job Skills:

• Excellent customer service skills
• Ability to communicate effectively with customers, colleagues, and management
• Ability to handle difficult customer situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service software and databases
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations
• Knowledge of call center telephony and technology

What is Customer Support Supervisor Job Qualifications?

• Bachelor’s degree in business, customer service, or related field
• At least two years of customer service experience
• At least one year of supervisory experience
• Excellent problem-solving and decision-making skills
• Excellent organizational and time management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite

What is Customer Support Supervisor Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and databases
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations
• Knowledge of call center telephony and technology

What is Customer Support Supervisor Job Experience?

• At least