Customer Support Supervisor Jobs in Alabama
Store Support Supervisor (Customer Service, Front End Support)
By Whole Foods Market
At Birmingham, AL, United States
Are you looking for an opportunity to lead a team of customer service professionals and make a real difference in customer satisfaction? We are looking for a Customer Support Supervisor to join our team and help us provide exceptional customer service. If you have a passion for customer service and enjoy leading a team, this could be the perfect job for you!
Customer Support Supervisor Job Skills:
• Excellent customer service skills
• Ability to communicate effectively with customers, colleagues, and management
• Ability to handle difficult customer situations
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service software and databases
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations
• Knowledge of call center telephony and technology
What is Customer Support Supervisor Job Qualifications?
• Bachelor’s degree in business, customer service, or related field
• At least two years of customer service experience
• At least one year of supervisory experience
• Excellent problem-solving and decision-making skills
• Excellent organizational and time management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
What is Customer Support Supervisor Job Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of customer service software and databases
• Knowledge of relevant products and services
• Knowledge of applicable laws and regulations
• Knowledge of call center telephony and technology
What is Customer Support Supervisor Job Experience?
• At least
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