Customer Support Supervisor Jobs in Pennsylvania , Employment

Are you looking for an opportunity to lead a team of customer service professionals and make a real difference in customer satisfaction? We are looking for a Customer Support Supervisor to join our team and help us provide exceptional customer service. If you have a passion for customer service and enjoy leading a team, this could be the perfect job for you!

Customer Support Supervisor Job Skills:

• Excellent customer service skills

• Ability to communicate effectively with customers, colleagues, and management

• Ability to handle difficult customer situations

• Ability to multitask and prioritize tasks

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

• Knowledge of customer service software and databases

• Knowledge of customer service principles and practices

• Knowledge of relevant products and services

• Knowledge of applicable laws and regulations

• Knowledge of call center telephony and technology

What is Customer Support Supervisor Job Qualifications?

• Bachelor’s degree in business, customer service, or related field

• At least two years of customer service experience

• At least one year of supervisory experience

• Excellent problem-solving and decision-making skills

• Excellent organizational and time management skills

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office Suite

What is Customer Support Supervisor Job Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of customer service software and databases

• Knowledge of relevant products and services

• Knowledge of applicable laws and regulations

• Knowledge of call center telephony and technology

What is Customer Support Supervisor Job Experience?

• At least