Customer Support And Sales Assistant Jobs

Assist in preparation of SFC Capabilities package, resources, services, customer presentation packets including PowerPoint presentations as needed.

Must have excellent written and communication skills and ability to interface with customers professionally at all times via phone and email

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Responsible for maintaining customers within credit terms, sales agreements and proposals

Conducts research as needed and assists in development of proposals and contracts using word processing applications

Coordinates and arranges customer/SFC meetings – scheduling and confirmation with all parties, preparation of agendas, facilities and coordination of necessary resources

Manage expense report, travel arrangements, coordinating meetings at conferences and coordinating live meetings with clients.

Support and manage client documents such as MSA, NDA, RFP, etc.

Support the leadership to manage Salesforce and SharePoint documents and reporting.

Equivalent work experience will be considered in lieu of degree.

Exceptional analytical, organization and prioritization skills.

Ability to complete tasks while maintaining a positive customer experience (internal and external stakeholders).

Impeccable time management skills and the ability to adapt to many situations

Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services

1-2 years of experience in customer service, sales, retail, or related field is highly encouraged

Exemplary communication skills and negotiation tactics

Be a product expert to provide consistent and straightforward customer service

Negotiate inquiries with precision, while overturning any additional customer objections

Perform all other duties assigned by the manager.

2 years of experience in a customer service-driven position or industry.

Excellent verbal and written communication skills.

Proficient computer skills with the ability to learn new software or CRM systems

Strong organizational skills and attention to detail.

Interacts with guests via telephone and email to provide support and information on across multiple sales channels.

Experience working with and skilled in the use of help desk software

Zero or more years of customer service or other telephone experience

Experience working with organizational functions and personnel

Experience working with fax machines, computer software, and telephone technology

Basic business and analytical problem-solving skills

Answers telephones and responds to basic customer questions using established methods provided in training.

Manage expense report, travel arrangements, coordinating meetings at conferences and coordinating live meetings with clients.

Support and manage client documents such as MSA, NDA, RFP, etc.

Support the leadership to manage Salesforce and SharePoint documents and reporting.

Equivalent work experience will be considered in lieu of degree.

Exceptional analytical, organization and prioritization skills.

Ability to complete tasks while maintaining a positive customer experience (internal and external stakeholders).

2-3 years experience in Customer Support.

Must have experience with Instagram.

Some experience in retail or any customer-facing role. Customer-first attitude.

Excellent written and verbal communication skills.

Experience working in customer support software like Gorgias or Zendesk. Experience with Shopify, ReCharge, SendOwl.

Must be available on weekends.

Impeccable time management skills and the ability to adapt to many situations

Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services

1-2 years of experience in customer service, sales, retail, or related field is highly encouraged

Exemplary communication skills and negotiation tactics

Be a product expert to provide consistent and straightforward customer service

Negotiate inquiries with precision, while overturning any additional customer objections