Customer Support And Sales Assistant

At Megalodon Management we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Support and Sales Assistants continue to be the point of contact for our customer accounts. They initiate, maintain, and sustain relationships with each of our customers to bolster ROI and revenue.

Internally, we focus on the growth and development of our Customer Support and Sales Assistants. Since the growth we have seen over the last few months, we are seeking someone who can start with us at entry-level, but is invested in the long-term benefits of organic growth with a company. If you have a student mentality, the drive to grow from the entry-level, and are passionate about working with others, this job is for you!

Entry-Level Customer Support and Sales Assistant Responsibilities:

• Be a product expert to provide consistent and straightforward customer service
• Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
• Negotiate inquiries with precision, while overturning any additional customer objections
• Eagerly assist in additional professional tasks and enthusiastically accept challenges
• Participate and engage in ongoing in-house training and development with other entry-level Customer Support and Sales Assistants

What We Are Looking For In Our Next Entry-Level Customer Support and Sales Assistants:

• Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Associates and customers
• Exemplary communication skills and negotiation tactics
• The ability to thrive in a fast-paced environment
• 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged
• Discipline to self-dedication to constant learning and improvement
• A High School Diploma or equivalent is required
• Impeccable time management skills and the ability to adapt to many situations

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