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Customer Success Onboarding Lead Jobs in Arkansas

Lead Customer Success Manager
By GlideFast Consulting At United States
* 5+ years of Customer Success or Account Management experience (or equivalent)
* Partner with Sales to identify renewals and new opportunities to expand customer capabilities
* Facilitation of resource changes based on customer demand/requirements
* 5+ years of experience managing a team of consultants
* Experience maintaining valuable and outcome-based relationships with a diverse customer account base
* Excellent verbal and written communications, presentation, and facilitation skills
Revenue Operations Lead - Customer Success
By NexHealth At United States
Manage more than 38 million patient records
Customer experience steward - won’t rest until customer issues are resolved in a high quality manner
5+ years experience managing Marketing/Revenue operations for high growth B2B Saas
Excellent presentation and public speaking skills
Strong verbal and written communication skills
Excel/G-Sheets power user, and skilled in data visualization
Customer Experience & Success Strategy Lead (H)
By Avispa At United States
Customer Experience & Success Strategy Lead Pay And Benefits
Customer Experience & Success Strategy Lead Responsibilities
Customer Experience & Success Strategy Lead Qualifications
Worksite: Leading technology and data solutions company (Remote)
Customer Experience & Success Strategy Lead 133723 (H)
W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
Customer Experience & Success Strategy Lead
By Avispa At United States
Customer Experience & Success Strategy Lead Pay And Benefits
Customer Experience & Success Strategy Lead Responsibilities
Customer Experience & Success Strategy Lead Qualifications
Worksite: Leading technology and data solutions company (Remote)
Customer Experience & Success Strategy Lead 133723
W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
Lead Customer Success Manager
By Skye At United States
Experience supporting HR, Talent Development, or Learning and Development leaders in a management consulting or customer success capacity
Experience in a project management capacity with a personal passion of executing efficiently and ahead of schedule
For Customer Success Manager: 4+ in a CSM role or 3+ in Management Consulting
For Associate Customer Success Manager: 2+ in a CSM role and 1+ in Management Consulting
Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders alike.
Strong storytelling, deck creation, and presentation skills to help provide an overview of the customer journey
Onboarding Team Lead Jobs
By nextSource At United States
5 to 7 years of experience in a high-volume onboarding management environment.
Efficient time management and multi-tasking skills.
Desired Technical Skills And Knowledge
Manage onboarding workloads, capacity, and coverages.
Manage capacity planning and ensure cross training coverages for departmental needs.
Monitor proper completion of onboarding requirements, SLA’s, and metrics.
Customer Success Manager / Onboarding Specialist
By Opus1.io At United States
Manage end to end customer onboarding projects (requirements gathering, detailed account setting up, data migration, training and hands on assistance)
Demo new features, record and publish short demos and tutorial videos, maintain knowledge base and FAQs
Proven hands-on experience with setting up CRMs / ERPs & Saas / Internet applications
Experience hosting product demo & webinars
Reproduce issues from existing customers and log bugs and issues for our development team to address
A passion for listening to customers and assist them in their journey evaluating, onboarding and using opus1.io
Sr. Transformation Lead, Customer Onboarding
By Applied Systems At United States
Strong project management, influential leadership, analytical and interpersonal skills
Develop and implement strategies to enhance the customer onboarding experience across all channels
Develop reports and dashboards to track customer experience metrics and communicate progress to key stakeholders
Can work remotely or from an Applied Systems office
Seven or more years of experience in customer onboarding and/or customer transformation roles, utilizing customer onboarding tools and platforms
Experience working for a SaaS organization is essential
Customer Success Quality Lead
By Curology At United States
Identify and implement QA best practices to drive improvements to customer interactions and experiences
Manage internal documentation of processes and policies to ensure CS Specialists have access to updated information on workflows and best practices
Continuously explore emerging trends in quality and customer experience to make recommendations to our business
Outstanding customer service skills and dedication to providing exceptional customer care
Impeccable attention to detail and strong analytical skills
Superior written & verbal communication and comprehension skills
Customer Success Lead Jobs
By ITpipes At United States
Proven experience in customer success, account management, or a related customer-facing role within a SaaS-based environment.
Excellent leadership and people management skills, with the ability to motivate and inspire a team in a SaaS context.
Bachelor's degree in a relevant field or equivalent practical experience.
Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders in the SaaS space.
Strategic mindset and ability to think critically, analyze data, and identify growth opportunities specific to a SaaS offering.
Develop and implement customer success processes and procedures, including onboarding, adoption, retention, and expansion strategies specific to a SaaS software solution.
Customer Success & Experience Lead
By TestBox At United States

See full JD and apply here:

Onboarding Lead Jobs
By JobKonnecta.ng At United States

What we are looking for We are seeking an experienced Legal Onboarding Lead with a legal background to join the team. This role will be part of the customer advocacy team to help us deliver the Raise ...

Lead Customer Success Specialist - Remote
By BMC Software At United States
To ensure you’re set up for success, you will bring the following skillset & experience
Experience working with Federal agencies, preferred
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog
Be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation.
Articulate value, inspire and sell the Social Enterprise future in a Cloud Computing world.
You have the ability to embrace, live, and breathe our BMC values every day!
Customer Onboarding And Retention Team Lead
By Progress Residential® At United States
Previous property management experience in either the single family or multi-family rental industry
Proficiency in Yardi is required with 3-5 years previous work experience in property management using Yardi and Salesforce
Working knowledge of MS Word and Excel with the ability to perform basic/moderate formulas in Excel
Strong organizational skills with exceptional attention to detail
Excellent oral and written communication skills
We offer competitive compensation, including a performance-based bonus.
Customer Onboarding Success Coach
By Virtuous At United States
Work closely with our data migration, product training, and account management team to offer clients a smooth onboarding experience
Previous experience working in project management or onboarding, customer support or success, product training, or account management.
Own multiple onboarding projects at once while offering expert guidance to customer questions related to the product, timeline, and migration
Experience with CRM systems is required
Ability to manage workload based on changing priorities is required
Intimate knowledge of and/or working with nonprofits with a desire to quickly learn about fundraising best-practices
Customer Success Program Lead
By Venafi At United States
Experience designing and executing a scaled digital CSM program.
Strong communication and organization skills
Excellent creative and critical thinking skills
Work experience related to enterprise software sales, delivery, and support
Experience using / administering Gainsight’s Customer Success platform
Drive customer engagement with our products, community, and relevant Venafi teams supporting our customers.