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Customer Success Onboarding Lead Jobs

Lead Customer Success Manager
By GlideFast Consulting At United States
* 5+ years of Customer Success or Account Management experience (or equivalent)
* Partner with Sales to identify renewals and new opportunities to expand customer capabilities
* Facilitation of resource changes based on customer demand/requirements
* 5+ years of experience managing a team of consultants
* Experience maintaining valuable and outcome-based relationships with a diverse customer account base
* Excellent verbal and written communications, presentation, and facilitation skills
Customer Success Manager, Onboarding
By Semrush At Dallas, TX, United States
Highly organized with excellent time management skills
2 years of experience in a customer account, support, or sales role
Excellent written and verbal communication skills
Desire to continuously grow and develop skills
Facilitate introduction calls and demonstrations to new clients to provide training and build rapport throughout the onboarding process.
Drive efficiencies in processes by creating customized workflows and toolkits and providing coaching to clients.
Onboarding Lead Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Meet/exceed all SLA requirements specific to contacting and onboarding all customers within the required timeframe.
Guide customers through a 1on1 experience to set them up for success with their new EV Connect software portal.
Complete all administrative requirements to successfully onboard the customer.
Minimum 5 years customer service experience in the E-Mobility space
Execute all onboarding activities for EV Connect site hosts.
Support the Customer Success Team with any applicable renewal/growth opportunities.
Team Lead, Onboarding Jobs
By ConnectWise At Tampa, FL, United States
Knowledge, Skills, and/or Abilities Required:
Manages, mentors, and coaches to develop a collaborative and dynamic team
Exceptional leadership and customer service skills
Strong organizational skills to give the team direction
Excellent presentation and communication skills
Strong organizational and detail-oriented skills
Implementation & Customer Success Lead
By Plenful At San Francisco Bay Area, United States
Exceptional organizational skills to manage multiple customers and projects simultaneously
Bachelor's degree (or equivalent work experience)
Excellent communication and interpersonal skills to effectively engage with customer team members and build strong relationships
SaaS implementation and customer success experience
Lead successful customer implementations for established and new use cases
Participate in troubleshooting and monitoring errors
Mplementation & Customer Success Lead
By Plenful At San Francisco Bay Area, United States
Exceptional organizational skills to manage multiple customers and projects simultaneously
Bachelor's degree (or equivalent work experience)
Excellent communication and interpersonal skills to effectively engage with customer team members and build strong relationships
SaaS implementation and customer success experience
Lead successful customer implementations for established and new use cases
Participate in troubleshooting and monitoring errors
Revenue Operations Lead - Customer Success
By NexHealth At United States
Manage more than 38 million patient records
Customer experience steward - won’t rest until customer issues are resolved in a high quality manner
5+ years experience managing Marketing/Revenue operations for high growth B2B Saas
Excellent presentation and public speaking skills
Strong verbal and written communication skills
Excel/G-Sheets power user, and skilled in data visualization
Customer Success Lead Jobs
By Booz Allen Hamilton At , Washington $73,100 - $166,000 a year
Experience with creating change management plans, including communication and training activities and executing plans
2+ years of experience with process design, organizational models, service delivery models, and workflow automation
2+ years of experience with driving digital transformation and large-scale enterprise improvement initiatives
Knowledge of developing business intake criteria and managing the pipeline of incoming business opportunities through active prioritization
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
Customer Success Lead - Remote
By Pequity At , Remote $120,000 - $140,000 a year
5+ years of customer success experience in B2B SaaS
Experience managing mid-market and enterprise accounts
Experience managing accounts with 5 and 6 figure annual contract values
Fast-paced and collaborative remote environment where you will regularly engage with our senior leadership
Medical, dental & vision benefits
Develop and lead the playbook(s) for product adoption, engagement, retention, and expansion.
Customer Experience & Success Strategy Lead (H)
By Avispa At United States
Customer Experience & Success Strategy Lead Pay And Benefits
Customer Experience & Success Strategy Lead Responsibilities
Customer Experience & Success Strategy Lead Qualifications
Worksite: Leading technology and data solutions company (Remote)
Customer Experience & Success Strategy Lead 133723 (H)
W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
Customer Experience & Success Strategy Lead
By Avispa At United States
Customer Experience & Success Strategy Lead Pay And Benefits
Customer Experience & Success Strategy Lead Responsibilities
Customer Experience & Success Strategy Lead Qualifications
Worksite: Leading technology and data solutions company (Remote)
Customer Experience & Success Strategy Lead 133723
W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
Customer Success Lead Jobs
By Lumen Resources At Florida, United States
Experience working with Clients post implementation
Deep expertise and knowledge in implementation standards, processes, policies and procedures
Spearheads internal cross-functional improvement projects based on patterns witnessed across accounts managed
Seeking a highly skilled and driven Customer Success Lead to join a growing SaaS company.
Takes ownership of accounts and proactively drives their onboarding, adoption, and value recognition of engagement
Builds strong relationships with our clients to understand their needs and ensure executive visibility and alignment of engagement
Customer Success Lead Jobs
By YipitData At New York, NY, United States

About Us: YipitData is the leading market research and analytics firm for the disruptive economy. We analyze billions of alternative data points every day to provide accurate, detailed insights on ...

Onboarding Lead Jobs
By CSI Companies At Jacksonville, FL, United States
Provides training, education, and mentorship on client-specific processes as well as reinforce the overarching onboarding process requirements.
Bachelor’s degree (relevant experience in lieu of education may be considered)
Experience in a fast-paced, efficiency-focused environment is a plus.
Oversees and directs the client onboarding process for their specified division, including maintenance of client records and documentation.
Oversees day-to-day onboarding administration activities, ensuring the team meets or exceeds service level targets for timeliness, accuracy, and completion.
Performs client audits as requested and supplies information in a timely manner.
Lead Customer Success Manager
By Skye At United States
Experience supporting HR, Talent Development, or Learning and Development leaders in a management consulting or customer success capacity
Experience in a project management capacity with a personal passion of executing efficiently and ahead of schedule
For Customer Success Manager: 4+ in a CSM role or 3+ in Management Consulting
For Associate Customer Success Manager: 2+ in a CSM role and 1+ in Management Consulting
Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders alike.
Strong storytelling, deck creation, and presentation skills to help provide an overview of the customer journey
Customer Success Lead Jobs
By Horizon3.ai At California, United States
Strong communication and relationship management skills, with the ability to effectively navigate organizations.
5 years experience as a Customer Success Manager and/or Technical Account Manager within a fast-paced SaaS vendor.
Manage and be accountable for customer onboarding, enablement, adoption, renewals, customer health, and satisfaction.
Identify technical and business requirements and use cases to assure our client's solutions drive value and exceed expectations.
Experience with account planning & customer success plans.
5 years of experience in cybersecurity at a midsize or large company.
Customer Success Lead Jobs
By Sunny Collabs At Tampa, FL, United States

Looking for someone with a minimum of 2 years of sales experience. This role is an office-first flex hybrid model. We are looking for someone who is warm, kind, and eager to connect with others. This ...

Founding Customer Success Lead
By Materio.co At Nashville, TN, United States
2+ years of experience in Customer Success or Account Management.
Have had some experience with design, remodeling, or construction, whether as a professional or a client
Communicating the benefits of new product features and ensuring customers have the tools to adopt them.
Experience in building and maintaining solid relationships with businesses.
Experience working closely with other functions like Marketing and Product.
Excellent communication and presentation skills
Beta Lead, Customer Success
By Square At Oakland, CA, United States
Maintain in-depth knowledge of products, solutions, and market requirements
5+ years relevant beta experience successfully overseeing technical teams as a manager, accountable to team KPIs
Direct experience with the product development lifecycle and product launches in a SaaS or Hardware company
Experience influencing critical decisions within organizations without direct authority
Experience authoring strategic documents to win support across your organization
Paid Life insurance, AD&D, and disability benefits
Associate Onboarding Success Manager
By Rapid7 At Boston, MA, United States
Manage a portfolio of customer onboarding engagements, ensuring a successful and timely completion of each onboarding milestones
Adopt and follow onboarding best practices and processes to ensure customers receive an outstanding onboarding experience.
0-2 years of experience in a customer-facing role
The Skills You’ll Bring Include
Utilize product adoption data and customer insights to trigger defined collateral
Become grounded and have a basic understanding of the full suite of Rapid7 products & services