Manager - Customer Strategy & Innovation
By United Airlines At Greater Chicago Area, United States
4 - 8 years of work experience
Skilled in Microsoft Office - particularly Powerpoint and Excel
Problem resolution and communication skills
Successful completion of interview required to meet job qualification
Knowledge of other internal business groups
What’s needed to succeed (Minimum Qualifications):
Manager, Customer Planning & Strategy
By Glanbia Performance Nutrition (GPN) At Greater Chicago Area, United States
Build and leverage relationships with cross functional counterparts including customer excellence (price and sales planning), marketing and finance.
5+ years of sales, brand, channel/trade marketing, customer planning and customer strategy experience in North America.
Experience managing a brand in a larger brand portfolio organization within CPG
What we would like to offer you!
Primary liaison between a specific brand organization and the customer organization across the entire customer team for all sales strategy issues.
Key leader in driving the commercialization of a specific category/brand plans for specific channels.

Are you an experienced Customer Strategy Senior Manager looking for an exciting new challenge? We are looking for a passionate and driven individual to join our team and help us develop and execute our customer strategy. You will be responsible for driving customer engagement and loyalty, as well as developing and executing customer-focused initiatives. If you have a proven track record of success in customer strategy and are looking for an opportunity to make an impact, then this is the job for you!

Overview:

The Customer Strategy Senior Manager is responsible for developing and executing customer strategies that drive customer loyalty, engagement, and growth. This role works closely with the sales, marketing, and product teams to ensure that customer strategies are aligned with the company’s overall objectives. The Customer Strategy Senior Manager is also responsible for developing customer segmentation and targeting strategies, as well as creating customer loyalty programs.

Detailed Job Description:

The Customer Strategy Senior Manager is responsible for developing and executing customer strategies that drive customer loyalty, engagement, and growth. This role works closely with the sales, marketing, and product teams to ensure that customer strategies are aligned with the company’s overall objectives. The Customer Strategy Senior Manager is also responsible for developing customer segmentation and targeting strategies, as well as creating customer loyalty programs. The Customer Strategy Senior Manager will also be responsible for developing customer insights and analytics to inform customer strategies. Additionally, the Customer Strategy Senior Manager will be responsible for developing and managing customer relationships, as well as identifying and implementing customer experience improvements.

What is Customer Strategy Senior Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer loyalty programs
• Knowledge of customer insights and analytics
• Knowledge of customer experience improvement
• Knowledge of customer relationship management

What is Customer Strategy Senior Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer strategy, customer segmentation, and customer loyalty
• Experience in customer insights and analytics
• Experience in customer experience improvement
• Experience in customer relationship management
• Proficiency in Microsoft Office Suite

What is Customer Strategy Senior Manager Job Knowledge?

• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer loyalty programs
• Knowledge of customer insights and analytics
• Knowledge of customer experience improvement
• Knowledge of customer relationship management

What is Customer Strategy Senior Manager Job Experience?

• 5+ years of experience in customer strategy, customer segmentation, and customer loyalty
• Experience in customer insights and analytics
• Experience in customer experience improvement
• Experience in customer relationship management

What is Customer Strategy Senior Manager Job Responsibilities?

• Develop and execute customer strategies that drive customer loyalty, engagement, and growth
• Work closely with the sales, marketing, and product teams to ensure that customer strategies are aligned with the company’