Manager - Customer Strategy & Innovation
By United Airlines At Greater Chicago Area, United States
4 - 8 years of work experience
Skilled in Microsoft Office - particularly Powerpoint and Excel
Problem resolution and communication skills
Successful completion of interview required to meet job qualification
Knowledge of other internal business groups
What’s needed to succeed (Minimum Qualifications):
Senior Strategy Manager Jobs
By PepsiCo At Purchase, NY, United States
Demonstrate strong leadership and influence management skills, including the ability to challenge the status quo
Contribute to capability building for the entire Global Strategy function (e.g., Recruiting, Training, Knowledge Management)
Location confirmed job-related skills and experience will be considered in setting actual starting salary
Highly analytical, motivated, decisive thought leader with excellent managerial skills
High Emotional Intelligence and verbal and written communication skills that educate and influence senior leaders; ability to “manage up”
Lead & manage teams to deliver on-time and complete deliverables
Senior Manager-Marketing Strategy Jobs
By The Walt Disney Company At Glendale, CA, United States
6+ years of marketing experience in E-Commerce, Marketing Strategy, Consumer Package Goods Brand Manager, Advertising Account Manager, Business/Program Manager
Technical Marketing skills to encourage and lead strategic feedback to promote creative communication planning.
Experience framing up a verbal or written POV (Point of View)to influence leaders, partners, and peers.
Experience managing a high-volume portfolio of programs balancing strategies, tactical details, and budgets.
Experience developing productive partnerships in and out of marketing and leading cross-discipline teams in a collaborative and inclusive environment.
Demonstrate goal orientation and flexible response to our evolving needs experience using PowerPoint, Work, and Excel (can maintain complex spreadsheets).
Senior Manager, Customer Experience Strategy
By GoHealth At Illinois, United States
Proven change management and leadership skills
Management consulting, venture capital or private equity firm experience
Knowledge of or experience in the Healthcare industry
Manage and develop team members, creating an effective, multi-layered organization with future leaders
5+ years of work experience
3+ years experience leading and building driven, successful teams
Manager, Customer Planning & Strategy
By Glanbia Performance Nutrition (GPN) At Greater Chicago Area, United States
Build and leverage relationships with cross functional counterparts including customer excellence (price and sales planning), marketing and finance.
5+ years of sales, brand, channel/trade marketing, customer planning and customer strategy experience in North America.
Experience managing a brand in a larger brand portfolio organization within CPG
What we would like to offer you!
Primary liaison between a specific brand organization and the customer organization across the entire customer team for all sales strategy issues.
Key leader in driving the commercialization of a specific category/brand plans for specific channels.
Delivery Strategy, Senior Manager
By Wingstop Restaurants Inc. At Dallas-Fort Worth Metroplex, United States
Bachelor’s Degree in Finance, Business Administration, Marketing, or STEM is preferred
MBA or Master’s degree in a Finance, Marketing or STEM is a plus
At least 5-7 years of experience in the restaurant industry
Strong working knowledge of the delivery service platforms
Ability to understand business objectives and requirements, organize and interpret data, and deliver insights and recommendations
Experience managing cross functional and strategic teams/projects
Senior Manager Of Strategy & Planning For Customer Success & Innovation
By Atlassian At Austin, TX, United States
Management experience leading a distributed team
Nurture a team of experienced business analysts and market strategists (i.e., segment leaders)
Collaborate well with a multi-functional team, including all post-sales field functions and product, marketing, sales, and finance
Build new methodologies and techniques to solve business problems and attain a higher level of leadership responsibilities within the team
8+ years experience in a combination of Software/Tech industry corporate strategy, strategy consulting, or product role
Business sense and experience with different Go-to-Market models in the B2B SaaS space
Senior Manager Marketing Strategy
By JustinBradley At Reston, VA, United States
Minimum 6 years of marketing strategy, B2B capital markets, and relationship management
Managerial experience within a highly matrixed organization
Manage relationships, supporting business partners with key initiatives, policy updates, etc.
Bachelor’s degree or equivalent large-scale experience
Skilled in Excel, Word, PowerPoint, Teams, SharePoint, and Seismic
Understanding of audiences across the mortgage finance ecosystem and/or the investment value chain
Senior Customer Engagement Strategy And Operations Manager
By ServiceNow At Santa Clara, CA, United States
Lead, organize, and manage executive-level special projects to explore and implement changes in customer engagement across the Digital Technology organization
High energy, strong work ethic, disciplined execution skills
Attend customer meetings, and capture major takeaways, maintain milestones, track, assign and drive the delivery of clear action items.
Help define how slides and visuals will enhance a narrative or customer story
Develop key metrics and capture and analyze data to continuously improve the impact of CTO customer engagement
Parachute into complex customer situations as liaison for our CTOs when high visibility opportunities are at risk
Senior Customer Engagement Strategy And Operations Manager
By ServiceNow At San Diego, CA, United States
Lead, organize, and manage executive-level special projects to explore and implement changes in customer engagement across the Digital Technology organization
High energy, strong work ethic, disciplined execution skills
Attend customer meetings, and capture major takeaways, maintain milestones, track, assign and drive the delivery of clear action items.
Help define how slides and visuals will enhance a narrative or customer story
Develop key metrics and capture and analyze data to continuously improve the impact of CTO customer engagement
Parachute into complex customer situations as liaison for our CTOs when high visibility opportunities are at risk
Senior Customer Engagement Strategy And Operations Manager
By ServiceNow At Austin, TX, United States
Lead, organize, and manage executive-level special projects to explore and implement changes in customer engagement across the Digital Technology organization
10+ years of work experience across consulting, executive engagements, or sales, preferably in the cloud / enterprise SaaS / software industry
Deep experience in interacting with broad spectrum of CxOs w a passion for storytelling, narrative structure and design
High energy, strong work ethic, disciplined execution skills
12+ years of work experience across consulting, executive engagements, or sales, preferably in the cloud / enterprise SaaS / software industry
Attend customer meetings, and capture major takeaways, maintain milestones, track, assign and drive the delivery of clear action items.
Senior Strategy Manager Jobs
By Google At San Francisco, CA, United States
6 years of experience in management consulting, venture capital, or private equity.
Experience in a role requiring impeccable business judgment, rigorous analytical problem-solving, quantitative analysis, and communicating findings to executive management.
Excellent stakeholder management and leadership skills.
Experience coaching or managing team members, with the ability to work across teams, build relationships, and influence executive managers.
MBA degree or equivalent practical experience.
Excellent written and verbal communication and collaboration/teamwork skills.
Finance & Strategy Senior Manager
By Afterpay At San Francisco, CA, United States
8+ years experience in investment banking or strategic finance
Report directly into the Head of Finance & Strategy for Afterpay's Go-To-Market Function
Manage a team, providing the necessary coaching and structure to ensure it continues to operate at a high level
Experience maintaining a high-performing team through hiring and coaching
Experience with SQL or comfort working with large datasets
Experience with software, internet, or financial technology industry
Manager, Customer Strategy Jobs
By Bally Sports At New York, NY, United States
Strong team focus with outstanding organizational and resource management skills, as well as an exceptional attention to detail.
Approximately 4-6 years of prior experience in a CRM related role
Strong analytical and problem-solving skills
Experience working with CRM and push notification systems.
Expand and optimize personalization and segmentation strategies across all email, push, and in app touchpoints to increase engagement, revenue, and efficiency.
Responsible for campaign set up; building segments, journeys, logic while working directly with external vendors on execution, deployment, and performance analysis.
Senior Manager, Strategy Jobs
By Mars At McLean, VA, United States
Experience in finance and/or strong financial acumen a plus
BA in Strategy, Finance, or Marketing; MBA Required
5+ years of related experience in business development, strategy, and planning
Prior experience in corporate strategy or consulting a plus
An industry competitive salary and benefits package, including company bonus.
What will be your key responsibilities?
Senior Strategy Manager Jobs
By Everbridge At United States
Experience in product management, management consulting, finance, or a similar analytical role, preferably with a focus on high-tech.
Drive the execution of high-priority internal strategic initiatives by coordinating project teams, ensuring timely delivery, and effective stakeholder management.
Exceptional communication skills, both written and verbal, with the ability to articulate complex concepts in a clear and concise manner.
Conduct thorough research and analysis of the market, competitive landscape, and emerging trends to identify growth opportunities and inform strategic decision-making.
Lead or support the development of comprehensive business cases, financial models, and performance metrics for evaluating investments, partnerships, and growth opportunities.
Refine and develop business strategies, including market entry/expansion, product positioning, pricing, and customer segmentation.
Senior Manager, Strategy Jobs
By PayPal At New York, NY, United States
People management and development skills
End-to-end management of complex, multi-faceted projects (e.g., scoping, deliverables, team)
Leadership experience in, or providing strategic advice to, complex global organizations
Superior communications (verbal, prose, PowerPoint) and influencing skills
~3-5 years of experience at a leading strategy consulting firm and/or corporate strategy team post-graduate school
Experience in financial services (particularly payments), technology and/or e-commerce preferred
Manager, Customer Strategy Jobs
By Bally Sports At New York, United States
Strong team focus with outstanding organizational and resource management skills, as well as an exceptional attention to detail.
Approximately 4-6 years of prior experience in a CRM related role
Strong analytical and problem-solving skills
Experience working with CRM and push notification systems.
Expand and optimize personalization and segmentation strategies across all email, push, and in app touchpoints to increase engagement, revenue, and efficiency.
Responsible for campaign set up, building segments, journeys, logic while working directly with external vendors on execution, deployment, and performance analysis.
Manager, Customer Data Strategy
By Eversource Energy At Westwood, MA, United States
Strong data management and data governance experience, including expertise in cataloging, data classifications, compliance, access control, and other related areas.
Lead the management and resolution of data governance and management issues within the Customer domain.
Collaborate with Data Governance Lead and Data Managers from other data domains to ensure consistency and alignment on data governance practices.
3+ years of experience building, managing and leading teams.
Distributed delivery experience on large programs.
Bachelor’s degree in information technology or services, related discipline, or equivalent experience in leu of having a degree.
Senior Manager, Strategy (Remote)
By Boeing At Arlington, VA, United States
Develops organic and inorganic strategies which benefit Boeing business growth.
Assign authority and responsibilities to leadership team to execute the plan.
Forecast, obtain and manage personnel, facilities, services, equipment and tools.
Oversees the technical approach and the deliverables meet customer, company, quality, industry and regulatory standards and requirements.
5+ years of strategy experience, required.
Prior experience leading and managing a team is preferred.

Are you an experienced Customer Strategy Senior Manager looking for an exciting new challenge? We are looking for a passionate and driven individual to join our team and help us develop and execute our customer strategy. You will be responsible for driving customer engagement and loyalty, as well as developing and executing customer-focused initiatives. If you have a proven track record of success in customer strategy and are looking for an opportunity to make an impact, then this is the job for you!

Overview:

The Customer Strategy Senior Manager is responsible for developing and executing customer strategies that drive customer loyalty, engagement, and growth. This role works closely with the sales, marketing, and product teams to ensure that customer strategies are aligned with the company’s overall objectives. The Customer Strategy Senior Manager is also responsible for developing customer segmentation and targeting strategies, as well as creating customer loyalty programs.

Detailed Job Description:

The Customer Strategy Senior Manager is responsible for developing and executing customer strategies that drive customer loyalty, engagement, and growth. This role works closely with the sales, marketing, and product teams to ensure that customer strategies are aligned with the company’s overall objectives. The Customer Strategy Senior Manager is also responsible for developing customer segmentation and targeting strategies, as well as creating customer loyalty programs. The Customer Strategy Senior Manager will also be responsible for developing customer insights and analytics to inform customer strategies. Additionally, the Customer Strategy Senior Manager will be responsible for developing and managing customer relationships, as well as identifying and implementing customer experience improvements.

What is Customer Strategy Senior Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer loyalty programs
• Knowledge of customer insights and analytics
• Knowledge of customer experience improvement
• Knowledge of customer relationship management

What is Customer Strategy Senior Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer strategy, customer segmentation, and customer loyalty
• Experience in customer insights and analytics
• Experience in customer experience improvement
• Experience in customer relationship management
• Proficiency in Microsoft Office Suite

What is Customer Strategy Senior Manager Job Knowledge?

• Knowledge of customer segmentation and targeting strategies
• Knowledge of customer loyalty programs
• Knowledge of customer insights and analytics
• Knowledge of customer experience improvement
• Knowledge of customer relationship management

What is Customer Strategy Senior Manager Job Experience?

• 5+ years of experience in customer strategy, customer segmentation, and customer loyalty
• Experience in customer insights and analytics
• Experience in customer experience improvement
• Experience in customer relationship management

What is Customer Strategy Senior Manager Job Responsibilities?

• Develop and execute customer strategies that drive customer loyalty, engagement, and growth
• Work closely with the sales, marketing, and product teams to ensure that customer strategies are aligned with the company’