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Customer Services Zone Operations Lead Jobs

Fulfillment Zone Lead Jobs
By Textron Specialized Vehicles At , Augusta, 30906
Software knowledge: MRP, SAP, WMS, YMS, and Microsoft experience preferred
Manage fulfillment needs of daily production schedules and any schedule revisions for materials within
Education: High School Diploma or GED required
Years of Experience: 2 or more years of experience required, experience in a warehouse environment
Assist in running assigned zone for all materials and areas assigned.
Conduct morning start-up meetings to emphasize safety, set goals, and communicate weekly work plans
Foreign Trade Zone Team Lead
By Syngenta At Greensboro, NC, United States
Update Syngenta teams on legislation changes impacting foreign trade zones and communicate risks to management.
Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits
Bachelor’s degree in Business or Logistics preferred or relevant experience
5 years minimum experience in International Logistics
Customs Broker License with knowledge of import and export regulations and operations
Experience with external logistics service providers
Customer Operations Lead Jobs
By Arbor At Austin, Texas Metropolitan Area, United States
Oversee customer service operations and ensure high-quality customer experience
Manage our customer service team and provide leadership, coaching, and mentorship
Manage and continuously improve our operational systems and processes
Collaborate with cross-functional teams to improve business processes and customer experience
5+ years of experience in customer service and operations, preferably at a consumer business
Strong leadership, communication, and interpersonal skills
Customer Operations Lead Jobs
By Diageo At Miami, FL, United States
Ideal Experiences / Qualifications / Capabilities
Ensure brilliant stakeholder management with customer service teams and own GT improvement agenda with CS teams in your region
Manage GT Inventory levels ensuring SLOB management in control
5+ years relevant supply chain experience
Experience of working with and leading diverse teams indirectly
Experience in governance, brand change, manufacturing, logistics and planning preferable
Manager Of Customer Services Operations
By Futura Energy Group At Allentown, PA, United States
Five years of accounting experience with extensive knowledge of GAAP and financial reporting requirements.
Minimum 5 years’ experience in a workforce management role working with multiple contact types (calls, email, chat, outbound/dialer) or relevant experience.
Prior workforce management lead or supervisory experience with at least 3 years of supervisory experience.
Proven experience in utilizing an industry-recognized application for performing forecasting and other workforce management functions (IEX, Aspect, etc.).
Experience with IVR Management and alternative channels.
Superior interpersonal skills and ability to effectively present complex information to front line employees, contact center management, and senior executives.
Lead Student Advocate - Engelwood Kidz Zone
By City of Orlando Careers At Orlando, FL, United States

Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do ...

Lead, Zone Concession- Fredericksburg Nationals
By Levy At , Fredericksburg, 22401, Va $18 an hour
Hiring Manager responsible for content of Job Summary, with limit of 4,000 total character spaces.
Instapay (early access to your wages) and high interest savings both through the EVEN app
**Recruiter Will Load Job Summary**
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Zone Operations Warehouse Manager
By PepsiCo At , Tucson, 85706, Az $68,000 - $113,850 a year
Bachelors degree REQUIRED - prefer in Engineering, Business, Operations Management, or related major
Lead team of salaried Operations Managers and Frontline employees
Effective coaching, facilitation, presentation, and team building skills
Responsible for people and team development, quality performance, cost, service and safety
Develop individuals and the team to solve operational issues
Motivate the team to achieve performance targets
Winners' Zone Representative Lead
By Century Casinos Inc At , Caruthersville, 63830, Mo $13 an hour
Provides feedback to the Winners’ Zone Supervisor/Manager regarding status and concerns of VIP players and Winners’ Zone needs.
Must be able to receive and maintain all required certification.
Assist in the successful day to day operation of the Winners’ Zone.
Responsible for following all cashiering policy and procedures as they relate to the operation of the retail shop.
Evaluates guests’ play for comping needs.
Authorize and issue player comps.
Law/Emf Zone Team Lead, Wtcc (266952)
By Bechtel At , Richland, 99354, Wa $91,014 - $160,248 a year
Develop, review, concur with and/or assess management control procedures, technical procedures, or guides
Ensure the health and safety of self and staff by implementing the principles of Integrated Safety Management System
Meet training requirements and maintain qualifications to perform work
Monitor group and individual engineer performance and ensure appropriate communication to management is provided
Project change control and risk management process
Complete required training and maintain qualifications associated with assignments
Lead, Expert Care Desk - Pacific Time Zone - (Remote)
By eXp Realty® At , Phoenix, 85016, Az From $26 an hour
Problem Solving Skills and audit and/or project management skills
Maintain knowledge of eXp systems, team structures/requirements, and agent resources
Collaborate with eXpert Care Manager to support team members’ needs and build team culture
Proven track record leveraging technology to deliver great customer experience
Real estate experience preferred but not required
Excellent written and verbal communication skills

Are you looking for a challenging and rewarding role in customer services? We are looking for a Zone Operations Lead to join our team and help us provide exceptional customer service. You will be responsible for managing and overseeing the day-to-day operations of our customer service team in your designated zone. You will be the go-to person for customer service inquiries and will be responsible for ensuring that customer service standards are met. If you have a passion for customer service and are looking for an opportunity to make a difference, this could be the perfect role for you!

Overview:

The Customer Services Zone Operations Lead is responsible for leading the customer service operations in a designated zone. This includes managing the customer service team, ensuring customer satisfaction, and developing strategies to improve customer service operations.

Detailed Job Description:

The Customer Services Zone Operations Lead is responsible for leading the customer service operations in a designated zone. This includes managing the customer service team, ensuring customer satisfaction, and developing strategies to improve customer service operations. The Zone Operations Lead will be responsible for developing and implementing customer service policies and procedures, training customer service staff, and monitoring customer service performance. The Zone Operations Lead will also be responsible for resolving customer complaints, managing customer service budgets, and ensuring customer service standards are met.

What is Customer Services Zone Operations Lead Job Skills Required?

• Excellent customer service and communication skills
• Ability to lead and motivate a team
• Strong problem-solving and decision-making skills
• Knowledge of customer service operations and procedures
• Knowledge of customer service software and systems
• Ability to handle customer complaints and disputes
• Ability to work in a fast-paced environment

What is Customer Services Zone Operations Lead Job Qualifications?

• Bachelor’s degree in business, management, or related field
• 5+ years of customer service experience
• 3+ years of management experience
• Knowledge of customer service software and systems
• Knowledge of customer service operations and procedures

What is Customer Services Zone Operations Lead Job Knowledge?

• Knowledge of customer service operations and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service metrics and analytics

What is Customer Services Zone Operations Lead Job Experience?

• 5+ years of customer service experience
• 3+ years of management experience
• Experience in leading customer service teams
• Experience in developing customer service policies and procedures

What is Customer Services Zone Operations Lead Job Responsibilities?

• Manage the customer service team in a designated zone
• Develop and implement customer service policies and procedures
• Train customer service staff on customer service best practices
• Monitor customer service performance and ensure customer service standards are met
• Resolve customer complaints and disputes
• Manage customer service budgets
• Develop strategies to improve customer service operations