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Customer Service Specialist Jobs in Tennessee

Customer Service Specialist Jobs
By Franklin Fitch At Greater Pittsburgh Region, United States
Proactively ensuring that the team inbox and internal communication with other departments is managed efficiently.
Working closely with Account Managers to manage and meet client expectations whilst helping to ensure client success.
Actioning requests promptly and conducting quality checks of the tasks undertaken by the team across multiple concurrent matters.
Liaising directly (by telephone and email) with legal teams, advising on best practices and assisting with technical and platform related queries.
Processing data migrations from legacy technology solutions.
Prompt and accurate recording of task information for billing.
Customer Service Specialist Jobs
By University of Tennessee At Knoxville, TN, United States
Skilled at data management and compiling complex reports.
Exceptional customer service skills and knowledge of basic customer service etiquette.
Two years of experience working with public facing customer service is required.
Exceptional oral and written communication skills.
Experience working in a university environment is preferred.
Experience working with customer service in a high-stress environment is preferred.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, we want to hear from you!

What is Customer Service Specialist Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Specialist Experience?

• Previous experience in customer service or related field
• Experience in a call center environment

What is Customer Service Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process customer orders and returns
• Update customer accounts and records
• Provide product and service information
• Resolve customer complaints
• Follow up with customers to ensure satisfaction