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Customer Service Specialist Jobs in Kansas

Customer Service - Real Time Adherence Specialist
By TJX Companies At , Cheyenne, 82007
Experience with Workforce Management software including scheduling, performance tracking, and reporting; plus, a willingness to learn new software applications (required).
Minimum of two years’ experience in performing workforce management functions (specifically real-time management).
Competent knowledge of multi-brand Order Management Systems and Communication Tools.
Monitor/track call outs, tardiness, and PTO. Entering real-time exceptions into workforce management tracking system (absence, tardiness, trainings, meetings, overtime, etc.).
Audit and maintain the integrity of data in workforce management tool and related databases.
Advanced level of proficiency with PC-based software programs (Excel, PowerPoint) and automated database management systems
Customer Service Specialist 1 - 5278
By Recology At , Burlingame, Ca
Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
Six months of related experience and/or training.
Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
Demonstrates ability to use computers and technology capabilities.
Customer Service Specialist Jobs
By Majestic Stone Imports At Kansas City Metropolitan Area, United States

1-3 years experience. Ability to call on existing customer base to insure their essential needs are met. This is an excellent opportunity to join a growing, fast paced company. The successful ...

Customer Service Specialist Jobs
By Sherwin-Williams At Greater Bismarck Area, United States
Ability to distinguish the difference between colors, a skill used when color matching or tinting paint, with or without reasonable accommodation
Experience in a delivery, retail sales or customer service position
Possess a High school diploma or comparable certification (e.g. GED)
Support the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
18 years of age or older

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, we want to hear from you!

What is Customer Service Specialist Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Specialist Experience?

• Previous experience in customer service or related field
• Experience in a call center environment

What is Customer Service Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process customer orders and returns
• Update customer accounts and records
• Provide product and service information
• Resolve customer complaints
• Follow up with customers to ensure satisfaction