Customer Service Specialist Jobs
By Delta Dental of Idaho At Boise, ID, United States
Strong skills, abilities, and commitment to teamwork, customer service, and dependability.
A minimum of 1 year of experience in customer service.
Ability to understand individual group benefits and master contract provisions.
Skill/ability related to comprehension, organization, reasoning/decision-making and communication appropriate to position/level
Tuition and continuing education reimbursement
Respond to customer inquiries via phone or written correspondence, accessing reference materials as needed to analyze and determine appropriate response.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, we want to hear from you!

What is Customer Service Specialist Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Specialist Experience?

• Previous experience in customer service or related field
• Experience in a call center environment

What is Customer Service Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process customer orders and returns
• Update customer accounts and records
• Provide product and service information
• Resolve customer complaints
• Follow up with customers to ensure satisfaction