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Customer Service Specialist Jobs in Montana

Customer Service Specialist (See Below For Close Date)
By Montana State Fund At Helena, MT, United States
High school diploma/GED and 3 years business office and customer service experience;
Associates degree and one year of relevant customer service experience;
Have skill in using multiple computer screens and serving customers by phone and in person.
Have basic knowledge of standard office equipment.
Posting scheduled to close at 5:00pm on 6/28/2023**
First Report of Injury (FROI) entry and follow-up activities. (30%)

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Service Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication skills and a passion for helping others, we want to hear from you!

What is Customer Service Specialist Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work independently

What is Customer Service Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Specialist Experience?

• Previous experience in customer service or related field
• Experience in a call center environment

What is Customer Service Specialist Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Process customer orders and returns
• Update customer accounts and records
• Provide product and service information
• Resolve customer complaints
• Follow up with customers to ensure satisfaction