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Customer Service Representative 1st Shift Jobs in Connecticut

Customer Service Representative (English - Hybrid- Pm Shift)
By LEGO At , Enfield, Ct $41,800 a year
Use technology while helping consumers. Salesforce, the internet, digital knowledge bases, troubleshooting guides, etc. are the tools used on every contact.
Experience in giving premium customer service and/or inbound sales - preferably in a retail environment.
Must be comfortable with virtual assessments, have access to a secure wi-fi network and have a private space to work remotely.
Engage in both verbal and written communication.
Provide excellent service to each consumer when there is a high volume of contacts.
Adhere to the schedule. All breaks, shift start, and shift end times are scheduled, so we can plan for consumer demand.

Are you looking for a rewarding customer service role with a growing company? Join our team as a Customer Service Representative and help us provide exceptional service to our customers! We offer a 1st shift schedule with competitive pay and benefits. Apply now and start your journey with us!

What is Customer Service Representative 1st Shift Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Strong customer service skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Service Representative 1st Shift Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite

What is Customer Service Representative 1st Shift Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Service Representative 1st Shift Experience?

• Previous customer service experience
• Experience working in a fast-paced environment
• Experience using customer service software, databases, and tools

What is Customer Service Representative 1st Shift Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Resolve customer complaints and escalate issues to management as needed