Customer Service Representative - 1St And 2Nd Shifts
By GXO Logistics At , Kearney, 68847
Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
Ability to communicate effectively with carriers, customers, employees and management
1 year of customer service experience
6 months of experience in a warehouse setting
Coordinate workload allocation among warehouse workers, material handlers and drivers
Prepare work orders; troubleshoot orders and resolve discrepancies as needed
Customer Service Representative - 1St Shift
By GXO Logistics At , Tanner, 35671, Al
Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
Ability to communicate effectively with carriers, customers, employees and management
1 year of customer service experience
6 months of experience in a warehouse setting
Coordinate workload allocation among warehouse workers, material handlers and drivers
Prepare work orders; troubleshoot orders and resolve discrepancies as needed

Are you looking for a rewarding customer service role with a growing company? Join our team as a Customer Service Representative and help us provide exceptional service to our customers! We offer a 1st shift schedule with competitive pay and benefits. Apply now and start your journey with us!

What is Customer Service Representative 1st Shift Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Strong customer service skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Service Representative 1st Shift Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite

What is Customer Service Representative 1st Shift Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Service Representative 1st Shift Experience?

• Previous customer service experience
• Experience working in a fast-paced environment
• Experience using customer service software, databases, and tools

What is Customer Service Representative 1st Shift Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Resolve customer complaints and escalate issues to management as needed