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Customer Service Representative 1st Shift Jobs in Arkansas

E-Commerce Customer Service Specialist (1St Shift)
By Longchamp At United States
Liaise with our Operations, Buying, Finance & Logistics teams for order management.
Utilize interactions with the end-consumer to identify and suggest ways to improve the customer experience through improved processes and site updates.
Two plus years of customer service, e-commerce and or retail experience, preferably in fashion or luxury retail.
E-commerce background, experience Salesforce, Cegid, Adyen products is a plus.
Must be able to manage heavy customer phone lines and emails.
Boost conversion rates by turning visitors into buyers, upselling and suggesting add-ons to increase UPT’s.

Are you looking for a rewarding customer service role with a growing company? Join our team as a Customer Service Representative and help us provide exceptional service to our customers! We offer a 1st shift schedule with competitive pay and benefits. Apply now and start your journey with us!

What is Customer Service Representative 1st Shift Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks
• Strong customer service skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Service Representative 1st Shift Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite

What is Customer Service Representative 1st Shift Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Service Representative 1st Shift Experience?

• Previous customer service experience
• Experience working in a fast-paced environment
• Experience using customer service software, databases, and tools

What is Customer Service Representative 1st Shift Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Follow up with customers to ensure satisfaction
• Resolve customer complaints and escalate issues to management as needed