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Customer Service Representative And Dispatcher Jobs

Freight Dispatcher/Customer Service
By Good Water Dispatching At , Remote $2,000 - $6,000 a month
Strong organizational skills and attention to detail
Excellent communication skills, both written and verbal
Highly organized, detail-oriented, and possess excellent communication skills
Coordinate with owner operators and carriers to book loads and ensure customer satisfaction
Keep track of client preferences, rates per mile, total gross for the week, and customer satisfaction to improve performance
Work flexibly and efficiently, adjusting workloads as necessary to avoid heavy workloads on some days
Customer Service Representative/Dispatcher
By UnifyWork At , Cleveland, Oh $25 an hour

Reserve your spot by clicking “Apply on Company Site” and follow the steps outlined.

Our employer partners are equal opportunity employers.

Customer Service Specialist/Dispatcher
By UnifyWork At , Cleveland, Oh $25 an hour

Reserve your spot by clicking “Apply on Company Site” and follow the steps outlined.

Our employer partners are equal opportunity employers.

Customer Service / Dispatcher Jobs
By JTBJ ENTERPRISE At Atlanta, GA, United States
Excellent time-management and prioritization skills
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Entry Level or 1 year experience in supporting client success.
Excellent written and verbal communication skills
Flexible working hours and work-from-home or remote opportunities
Customer Service Specialist/Dispatcher
By UnifyWork At Cleveland, OH, United States
3 months to 1 year of Related Experience
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Discuss goods or services information with customers or patrons.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Refer unresolved customer grievances to designated departments for further investigation.
Customer Service / Dispatcher Jobs
By TemperaturePro Birmingham At Homewood, AL, United States
Benefits* BC/BS, 2 Weeks Paid Time Off, Paid Holidays
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Make follow-up calls - Ensure customers had a great experience.
You have experience in the Service Industry.
You are friendly with strong communication skills that enable you to connect quickly with customers. You like to earn 5-star reviews.
Dispatcher/Customer Service Jobs
By Bay Corrugated Container, Inc. At , Monroe, 48161, Mi From $17 an hour
· Strong verbal and interpersonal skills for effective communication.
Medical, Vision, and Dental Insurance
Short-Term Disability and Life Insurance
· Ensures accurate communication for smooth coordination of freight deliveries with our team and our clients.
· Accurate tracking of documentation
· Ability to listen and communicate in a friendly and professional manner.
Service Dispatcher Jobs
By Milton CAT At , Londonderry, Nh $60,000 - $75,000 a year
Heavy equipment service/maintenance knowledge a plus but not a requirement.
Additional supplemental offerings and discount programs
Strong written and verbal communication skills.
Strong problem-solving skills and be detailed oriented with a high level of accuracy.
Paid Time Off + 8 company paid holidays
Medical, Dental and Vision insurance options for Employee and Family
Service Dispatcher Jobs
By Garavel Chrysler Jeep Dodge Ram At Norwalk, CT, United States
Excellent organizational and time management skills.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
3+ years of experience working in an automotive service department.
Dispatch And Customer Service Representative - Fcl Drayage Trucking
By Xenon Freight Solutions At , Ventura, Ca $20 - $24 an hour
Dispatch and confirm shipments in our Transportation Management System (TMS)
Work with management to ensure alignment with company strategy in forecasting and business plans
Communicate with network of drayage carriers to request rates and availability, dispatch load assignments, and manage scheduling/completion of shipments
Advise customers of any variances including additional charges, revised dates/times, and updated requirements
Excellent customer service, communication (both verbal & written), problem solving and negotiation skills are required
Closely monitor shipments, always striving towards defect free service for our customers

Are you looking for an exciting opportunity to use your customer service and dispatching skills? We are looking for a motivated and organized Customer Service Representative and Dispatcher to join our team! You will be responsible for providing excellent customer service, dispatching orders, and resolving customer inquiries. If you have a passion for customer service and want to make a difference, this is the job for you!

Overview:

Customer Service Representatives and Dispatchers are responsible for providing customer service and support to customers. They are the first point of contact for customers and are responsible for handling customer inquiries, resolving customer complaints, and providing customer service solutions. They may also be responsible for dispatching service technicians and managing customer accounts.

Detailed Job Description:

Customer Service Representatives and Dispatchers are responsible for providing customer service and support to customers. They answer customer inquiries, resolve customer complaints, and provide customer service solutions. They may also be responsible for dispatching service technicians, managing customer accounts, and providing technical support. They must be able to communicate effectively with customers and provide accurate information.

What is Customer Service Representative And Dispatcher Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to remain calm and professional in stressful situations
• Ability to work in a fast-paced environment

What is Customer Service Representative And Dispatcher Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to remain calm and professional in stressful situations
• Ability to work in a fast-paced environment

What is Customer Service Representative And Dispatcher Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of dispatching and scheduling
• Knowledge of customer account management

What is Customer Service Representative And Dispatcher Job Experience?

• Previous customer service experience
• Previous dispatching experience
• Previous customer account management experience

What is Customer Service Representative And Dispatcher Job Responsibilities?

• Answer customer inquiries and provide customer service solutions
• Resolve customer complaints
• Dispatch service technicians
• Manage customer accounts
• Provide technical support
• Maintain customer records
• Follow up with customers to ensure satisfaction