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Customer Service / Dispatcher Jobs

Company

TemperaturePro Birmingham

Address Homewood, AL, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-05-13
Posted at 1 year ago
Job Description
Grow your career faster with the best in the HVAC industry.


At TemperaturePro, we know that to deliver the highest quality work for our customers we need to hire the best customer service representatives and provide them with the tools and support to succeed. We are a modern and professional company where team members can do their best work and get paid well for it. Ambition and experience are rewarded here with opportunities to fast-track your career. If you take pride in your skill and want to work with the A-players in the industry, apply to join our team today.


Highlights


Customer Service Representatives


$16-$19/hr (average all-in with base pay and commissions)


  • Benefits* BC/BS, 2 Weeks Paid Time Off, Paid Holidays


*Uniform Shirts Provided*


Why Join TemperaturePro?


Here are the top reasons our people love working at TemperaturePro


  • Come Work With The Best. Our team members take pride in doing high-quality work and are given the tools, time, and support to do their best work. We strive to be the leaders in our industry and the best at what we do.
  • We Value Your Experience. Service Industry experience is recognized and highly respected here. CSRs are involved in decisions that guide the way the business is built, including the team we hire. We are building the business the right way, with a tight-knit team of all-stars.
  • Earn What You Deserve. We offer great pay, benefits, and a commission structure that provides a secure lifestyle. We also value work-life balance so you get paid more to work a less stressful job compared to other HVAC companies.
  • Ambition is Rewarded. TemperaturePro is a company to rapidly grow your career with. We are growing so fast that there are new roles and opportunities all the time. You can develop your skills faster and take on management opportunities over time.


About TemperaturePro


TemperaturePro is the fastest-growing professional HVAC franchise in the United States. That means our team members have many opportunities for growth, enjoy a positive work environment, and receive exceptional compensation and benefits. Each location is independently owned and operated, so our employees get a tight-knit team environment with the benefits and support of a national brand. Our goal is to be the best at what we do by providing an exceptional customer experience at affordable prices within a transparent process. In the years to come, we see ourselves as the undeniable, nationwide leader in professional HVAC services.


What You Bring to the Table


As a Customer Service Representative you will:


  • Dispatching - Arrange customer appointments and technician scheduling.
  • Make follow-up calls - Ensure customers had a great experience.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Invoicing and Collecting Payment - Properly receive and enter all payments


Does this sound like you?


  • You have experience in the Service Industry.
  • You are ambitious and want the opportunity to grow your skills and career faster than in previous companies you’ve worked with.
  • You are trustworthy and reliable - people trust you!
  • You are prompt and on time.
  • You are friendly with strong communication skills that enable you to connect quickly with customers. You like to earn 5-star reviews.
  • You always take pride in your work and like to do things right.


We’re growing fast and so can your career! If you’re looking for a company that rewards experience and ambition in a professional work environment, join our team today.


Application Process:


Successful applicants will hear from us within 2 business days. We conduct in-person interviews to determine if you’re the right fit.


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