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Customer Service Rep (Personal Banker / 20 Hrs Wkly) - Wayne/Valley Rd

Company

TD Bank

Address , Wayne, 07470, Nj
Employment type PART_TIME
Salary $20.75 - $29.00 an hour
Expires 2023-07-19
Posted at 10 months ago
Job Description

TD Description

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers.

  • Responsible for making sound decisions and timely problem resolution
  • Participates in opening and closing Store procedures
  • Makes quality referrals to appropriate partners
  • Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
  • Opens accounts and related services
  • Proactively reaches out to Customers to deepen relationships through needs-based conversations
  • Responsible for meeting individual performance metrics
  • Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
  • Originates loan applications, prepares documents and conducts loan closings
  • Performs a broad range of tasks of varying complexity and scope

Job Requirements

  • Teller experience (Preferred)
  • Proficient in Microsoft Office
  • Excellent communication skills with ability to be concise, clear and consistent
  • Demonstrated ability to work independently and within deadlines
  • High School diploma or GED
  • 1+ years of related experience required
  • Strong organizational skills to handle multiple tasks in a fast-paced environment
  • Demonstrated ability to schedule and prioritize work
  • Notary License (Preferred)
  • Sound judgment in decision making and problem solving
  • Superior Customer Service skills

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Family

Retail Sales & Service

Job Category - Primary

Retail Banking - Customer Service

Job Category(s)

Retail Banking - Customer Service

Hours

20

Business Line

TD Bank AMCB

Time Type

Part Time

Employment Type

Regular

Pay Range

$20.75 - $29.00 hourly

Country

United States

State

New Jersey

City

Wayne

Work Location

281 Valley Road

State (Primary)

New Jersey

City (Primary)

Wayne

Job Expires

18-Jun-2023