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Customer Service Order Management Jobs

Customer Order Management Jobs
By Radiant Systems Inc At Nashville, TN, United States

Top 3 Skills you are looking for:

1. Proficient Microsoft Suite skills

Customer Service/Order Entry
By Fortune Footwear At , New York
Strong written and verbal communication skills.
Must be detail-oriented with strong analytical and organizational skills.
Experience with MS Office, Excel.
Order fulfillment experience a plus.
Position responsibilities include, but are not limited to:
Create sales order from customer’s P.O.’s in ERP system (Foot-works).
Customer Order Management Specialist
By Cummins Inc. At , Nashville, 37230
0-2 years customer order management; customer-facing; supply chain/logistics; international trade experience preferred.
Responsible for supervisory duties including recruiting, interviewing and hiring new candidates as well as performance management process.
Acts as single-point-of-contact to the customer for order inquiries and escalations; Manage escalations to closure.
Knowledge of internal quality audit processes.
Continuously demonstrates customer support excellence (compassion, empathy, support) in all communications and interactions.
Building strong customer relationships and delivering customer-centric solutions.
Senior Customer Service Representative (Order Management Specialist)
By Cargill At , Wichita

Extensive benefit package offered! Including:

Customer Service Operations – Order Management (Co-Op)
By Procter & Gamble At , Cincinnati $29 - $50 an hour
Customer Service Operations – Order Management Analyst
This is a non-exempt, non-management position in our Technical Career System.
This is a non-exempt, non-management position in our Customer Service Organization.
Excellent problem solving and decision-making skills
Strong written and verbal communication skills
We are looking for students with the following skills:
Customer Service Order Management - Remote
By WFYI Public Media At Franklin Lakes, NJ, United States
Minimum of 2 years’ experience in a similar role (export, logistics, order management, customer service)
Position : Customer Service Order Management - Remote
The position will report to the Associate Director, Order Management.
Provide status updates on all issues/requests to Order Management leadership.
Escalate to Order Management leadership when deadlines will not be met.
Minimum of 2 years’ experience with ERP system(s),
Order Entry/Customer Service Representative
By Trimlite Fencing Sydney. At United States
Excellent time management skills with a proven ability to meet deadlines
2+ years of order management experience
Use materials provided & industry knowledge to guide customers through troubleshooting to solutions for each project
Other duties as assigned by manager
Excellent verbal and written communication skills, with proven negotiation skills
Excellent interpersonal and customer service skills
Customer Service / Order Management Representative (Remote, Us)
By Alpine Home Air At Dallas, TX, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Customer Service/Order Entry Ii
By Artius Solutions At Colorado Springs, CO, United States
Performs, as a skilled worker, a number of Customer Service support tasks.
Determines, based upon professional knowledge, How best to approach the task, and how to solve abnormalities.
Experience: 2-5 years of experience in position or specialization.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain the business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Interacts with customers, company sales, and/or service representatives to handle a variety of pre-sales or post-sales service functions.
Customer Management Specialist Jobs
By FLEETCOR At Wichita, KS, United States
Providing constructive feedback to CLC Management about customer issues and concerns
Expanding and building strong, long-term relationships with primary contacts, key stakeholders and Senior Managers within each assigned customer
Identifying and nurturing growth opportunities within each assigned customer and communicating those opportunities to a manager
Preference will be given to candidates with experience with office experience or hotel front desk role
Excellent verbal and written communication skills are required and presentation skills are preferred
Superior interpersonal skills and the ability to communicate and interact with customer contacts at all levels
Customer Service / Order Entry - Assistant Manager (Vernon)
By ELCO Lighting At Los Angeles, CA, United States
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service and order entry
Excellent written and verbal communication skills
Do you have order entry experience? Please elaborate.
Order entry, enter orders, process returns, process credits, process truck claims.
Assist customers with pricing, inventory, and order status
Customer Care Order Management Representative (Remote Post Training)
By GE Appliances, a Haier company At Louisville, KY, United States
Strong computer skills, proficiency with the Microsoft Office suite and the ability to manage multiple web-based applications at one time
Previous work from home experience
Provide customer information on product availability, delivery, billing, and finance processes.
Manage special ordering processes with unique order entry procedures.
Excellent interpersonal and oral communication skills
Must maintain a suitable work from home environment, free from noise/distractions
Order Entry Customer Service
By Accenture At , San Antonio, Tx
BS/BA in Supply Chain or Business Management or equivalent (Associate degree also acceptable with good work experience)
Apply your skills and experience to help drive business transformation
Job is 60% in office 40% Remote
2+ years of working knowledge in MS Office
Experience in Aerospace Warranty Work (warranty order creation, closure, and shipment tracking)
Collaborate with a diverse network of people
Customer Order Management Specialist
By Cummins Inc. At , New Hudson, 48165, Mi
0-2 years customer order management; customer-facing; supply chain/logistics; international trade experience preferred
Acts as single-point-of-contact to the customer for order inquiries and escalations; Manage escalations to closure.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Work location is flexible. Experience in BMS transactions highly regarded.
Receiving, invoicing, costing in a timely manner and meeting month end requirements.
Support internal controls audit requirements.
Customer Care Order Management Representative (Remote Post Training)
By GE Appliances At , Louisville, Ky
Strong computer skills, proficiency with the Microsoft Office suite and the ability to manage multiple web-based applications at one time
Previous work from home experience
Provide customer information on product availability, delivery, billing, and finance processes.
Manage special ordering processes with unique order entry procedures.
Excellent interpersonal and oral communication skills
Must maintain a suitable work from home environment, free from noise/distractions
Order Entry/ Customer Service Supervisor
By Hanna Instruments At Smithfield, RI, United States

Hanna Instruments is looking for a full-time Customer Success Supervisor to join our Customer Success Department in Smithfield, RI. We need an enthusiastic individual who can listen to customer ...

Operations Manager, Customer Service Management
By Cardinal Health At , , Tx
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
What Customer Service Management contributes to Cardinal Health
BA, BS or equivalent experience in related field. Advance Degree may be required
Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Lead Technical Product Manager, Customer Order Management (Remote Option*)
By Nike At , Beaverton, Or $131,000 a year
Consumer & Marketplace (Customer Data Management, etc.)
Global Operations & Logistics (Supply Chain, Order Management)
Marketing Technology (Digital Asset Management, Realtime Journey, etc.)
Planning & Manufacturing (Demand Sensing, Planning & Making, Delivery Management, etc.)
Drive the execution steps of product management in accordance with the value framework
Bachelor’s degree in Technology, Business or related field or equivalent combination of education and experience

Are you looking for an exciting opportunity to use your customer service and order management skills? Join our team and help us provide exceptional service to our customers! We offer a competitive salary and benefits package, plus the chance to work with a dynamic team in a fast-paced environment. Apply now and take your career to the next level!

Overview Customer Service Order Management is a role that involves managing customer orders from start to finish. This includes taking orders, processing payments, tracking shipments, and providing customer service. The role requires excellent customer service skills, attention to detail, and the ability to multitask. Detailed Job Description

Customer Service Order Management involves managing customer orders from start to finish. This includes taking orders, processing payments, tracking shipments, and providing customer service. The role requires excellent customer service skills, attention to detail, and the ability to multitask. Responsibilities include:

• Taking customer orders over the phone, online, or in person
• Processing payments and ensuring accuracy of customer information
• Tracking shipments and providing updates to customers
• Resolving customer inquiries and complaints
• Maintaining customer records and order histories
• Updating customer accounts and order information
• Assisting with other customer service tasks as needed
Job Skills Required
• Excellent customer service skills
• Attention to detail
• Ability to multitask
• Knowledge of order processing systems
• Knowledge of shipping and tracking systems
• Proficiency in Microsoft Office
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of order processing systems
• Knowledge of shipping and tracking systems
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of order processing systems
• Knowledge of shipping and tracking systems
• Knowledge of Microsoft Office
Job Experience
• Previous customer service experience
• Previous experience with order processing systems
• Previous experience with shipping and tracking systems
Job Responsibilities
• Taking customer orders over the phone, online, or in person
• Processing payments and ensuring accuracy of customer information
• Tracking shipments and providing updates to customers
• Resolving customer inquiries and complaints
• Maintaining customer records and order histories
• Updating customer accounts and order information
• Assisting with other customer service tasks as needed