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Customer Service Order Management Jobs in Texas

Senior Customer Service Representative (Order Management Specialist)
By Cargill At , Wichita

Extensive benefit package offered! Including:

Customer Service / Order Management Representative (Remote, Us)
By Alpine Home Air At Dallas, TX, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Order Entry Customer Service
By Accenture At , San Antonio, Tx
BS/BA in Supply Chain or Business Management or equivalent (Associate degree also acceptable with good work experience)
Apply your skills and experience to help drive business transformation
Job is 60% in office 40% Remote
2+ years of working knowledge in MS Office
Experience in Aerospace Warranty Work (warranty order creation, closure, and shipment tracking)
Collaborate with a diverse network of people
Operations Manager, Customer Service Management
By Cardinal Health At , , Tx
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
What Customer Service Management contributes to Cardinal Health
BA, BS or equivalent experience in related field. Advance Degree may be required
Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines

Are you looking for an exciting opportunity to use your customer service and order management skills? Join our team and help us provide exceptional service to our customers! We offer a competitive salary and benefits package, plus the chance to work with a dynamic team in a fast-paced environment. Apply now and take your career to the next level!

Overview Customer Service Order Management is a role that involves managing customer orders from start to finish. This includes taking orders, processing payments, tracking shipments, and providing customer service. The role requires excellent customer service skills, attention to detail, and the ability to multitask. Detailed Job Description

Customer Service Order Management involves managing customer orders from start to finish. This includes taking orders, processing payments, tracking shipments, and providing customer service. The role requires excellent customer service skills, attention to detail, and the ability to multitask. Responsibilities include:

• Taking customer orders over the phone, online, or in person
• Processing payments and ensuring accuracy of customer information
• Tracking shipments and providing updates to customers
• Resolving customer inquiries and complaints
• Maintaining customer records and order histories
• Updating customer accounts and order information
• Assisting with other customer service tasks as needed
Job Skills Required
• Excellent customer service skills
• Attention to detail
• Ability to multitask
• Knowledge of order processing systems
• Knowledge of shipping and tracking systems
• Proficiency in Microsoft Office
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of order processing systems
• Knowledge of shipping and tracking systems
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of order processing systems
• Knowledge of shipping and tracking systems
• Knowledge of Microsoft Office
Job Experience
• Previous customer service experience
• Previous experience with order processing systems
• Previous experience with shipping and tracking systems
Job Responsibilities
• Taking customer orders over the phone, online, or in person
• Processing payments and ensuring accuracy of customer information
• Tracking shipments and providing updates to customers
• Resolving customer inquiries and complaints
• Maintaining customer records and order histories
• Updating customer accounts and order information
• Assisting with other customer service tasks as needed