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Customer Satisfaction Specialist Jobs

Customer Satisfaction & Logistics Jobs
By Wedding Packages NYC At New York City Metropolitan Area, United States
Provide knowledgeable answers to questions about services, pricing and availability
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with our vendors to meet customer's needs
Reach out to diverse media outlets daily to ensure that Wedding Packages maintains its media presence.
Customer Satisfaction Leader (Csl)
By GE Gas Power At , , Il $192,600 a year
Minimum of 5-7 years of knowledge and experience within the power plant field services or contract management
Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships
Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE
Manage Digital and Total plant solutions agreements and coordinate with functional groups
Experience planning and executing outages.
Strong quality background with Black Belt certification
Customer Satisfaction Leader Jobs
By GE Power At New York, United States

The Customer Satisfaction Leader will be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, provide service agreement, fixed price, time and ...

Sr. Manager, Customer Satisfaction
By Coach At Jacksonville, FL, United States
5+ years of supervisory/management experience preferred
Excellent organizational, prioritization and time-management skills.
Work with leadership to conduct reviews and personal development plans as defined in the Performance Management process.
Collaborate with senior management, and third parties to translate business objectives into data analytics strategic/tactical business and systems development plans.
Manage ad-hoc and special projects as requested by Senior Leadership.
Work with the Voice of the Customer Analyst team to create/update appropriate lexicons and manage the interaction analytics dashboards.
Coordinator- Quality And Satisfaction
By Beloit Health System At , Beloit, 53511, Wi

Hours per week: 40 per week

Customer Satisfaction Coordinator - Part-Time
By Dahl Consulting At Brooklyn Park, MN, United States
Update or create process documentation for management of each survey.
Manage execution of multiple CX Surveys across Polaris including ongoing maintenance, managing updates, and ensuring accuracy of data files.
Project manage any modifications to existing surveys.
Manage monthly task required to keep some CX programs running, with a strong attention to detail.
One to three years experience in business environment
Process oriented, ability to manage multiple projects and streamline process.

Are you passionate about providing exceptional customer service? We are looking for a Customer Satisfaction Specialist to join our team and help us exceed our customers' expectations! If you have a knack for problem-solving and a commitment to delivering outstanding customer service, this could be the perfect job for you!

Overview:

A Customer Satisfaction Specialist is responsible for ensuring customer satisfaction by providing excellent customer service and resolving customer complaints. They must be able to identify customer needs and provide solutions to meet those needs. They must also be able to build relationships with customers and maintain customer loyalty.

Detailed Job Description:

A Customer Satisfaction Specialist is responsible for providing excellent customer service and resolving customer complaints. They must be able to identify customer needs and provide solutions to meet those needs. They must also be able to build relationships with customers and maintain customer loyalty. They must be able to communicate effectively with customers and other staff members. They must be able to handle customer inquiries and complaints in a professional manner. They must be able to provide accurate information and follow up with customers to ensure their satisfaction.

What is Customer Satisfaction Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication skills
• Problem-solving skills
• Ability to build relationships
• Ability to handle customer inquiries and complaints
• Ability to provide accurate information
• Ability to follow up with customers

What is Customer Satisfaction Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications

What is Customer Satisfaction Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of relevant computer applications

What is Customer Satisfaction Specialist Job Experience?

• Previous customer service experience
• Experience in resolving customer complaints
• Experience in building relationships with customers

What is Customer Satisfaction Specialist Job Responsibilities?

• Provide excellent customer service
• Resolve customer complaints
• Identify customer needs and provide solutions
• Build relationships with customers
• Maintain customer loyalty
• Communicate effectively with customers and other staff members
• Handle customer inquiries and complaints in a professional manner
• Provide accurate information
• Follow up with customers to ensure their satisfaction