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CUSTOMER RETENTION REPRESENTATIVE – CCI Jobs

Retention Customer Service Representative
By Job Post Media for Advanced Call Center Technologies At , Logan, 84341, Ut Up to $17 an hour
Experience with business lines in Finance and Healthcare, Telecom, or Account Services is preferred
Data entry and basic computer skills.
We offer the following benefits:
We contribute to the cost of your health care, making benefits affordable for you, your spouse, and/or children after 90 days
Paid training, so you can be successful even without experience
Minimum of 3 months experience in a customer service focused role
Customer Acquisition & Retention Senior Manager
By No7 Beauty Company At New York City Metropolitan Area, United States
· Manage and develop strategy for loyalty program to enhance experience / maximize customer retention
· Ability to interact face to face with Senior Management, Cross Functional, and International colleagues
Customer Acquisition & Retention Senior Manager
· 5 to 7 years relevant experience in performance media and digital marketing
· Demonstrates interpersonal communication, customer service and analytical skills
What we can offer you:
Customer Retention Coordinator Jobs
By Briogeo Hair Care At United States
● Strong project management skills are a must
● Oversee the project management of updated email and SMS journeys for brand refresh.
● Management of website pop ups
● Manage review and approval process for email content
● Minimum one (1) year of experience with email marketing experience
● Can-do, entrepreneurial spirit, problem-solving skills and ready to take on a challenge
Svp, Customer Retention Jobs
By Optimum At New York, NY, United States
BPO management experience including experience across multiple channels such as inbound, outbound, chat and email
Minimum fifteen years’ experience in Retention or Customer Operations environment
Minimum ten years leadership experience. Experience within the Cable or Telecom industry is preferred
Experience developing segmentation strategies, customer lifecycle and loyalty programs
Develop and implement retention strategies and best practices to achieve and surpass product and customer relationship retention
Understand and drive the attainment of key performance indicators, including service level, quality, revenue, productivity and efficiency, reliability, and attrition objectives
Season Ticket Retention Representative
By University of Tennessee At , Knoxville, Tn
Other duties or special projects may be assigned at the department management team’s discretion.
Strong critical thinking, problem-solving, and conflict resolution skills as well as excellent written and verbal communication skills are necessary.
Knowledge of using a ticketing system.
One year of experience in sales (can include internships, graduate assistant positions, etc.)
Retain the season ticket holders for Tennessee ticketed sports to include: Football, Men's Basketball, Volleyball, Women's Basketball, Baseball and Softball.
Make set number of calls a day as determined by Associate A.D. and Assistant Director.
Retention And Customer Service Representative
By ADT At , Wichita, 67201, Ks $17 an hour
We are hiring for our Account Management department as a Retention Specialist in Wichita, KS. T
Experience in Sales and/or Retention
Effective communication skills that help deescalate customer calls while problem solving
Designated place to work from home
Full benefits on the 1st of the month after 31 days of employment
High school diploma, GED, college degree or some college experience
Customer Retention Director Jobs
By United Gaming, LLC. At Atlanta, GA, United States
Create data management plan for annual location contract expirations and develop strategies for ensuring timely renewal
Other duties and responsibilities as assigned
Deep experience in liaising with other internal departments
Minimum 7 - 10 years’ experience developing, managing and optimizing programs
Evaluate unanticipated renewal challenges to determine most effective solution
Provide periodic reporting to CEO and other Company stakeholders
Virtual Customer Experience Representative 1, Retention Services
By Comcast At , Atlanta, 30339, Ga $15 an hour
Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products, and services.
Based on the customers wants and needs, acts as a product ambassador, articulating appropriate product solutions, features and benefits.
Acts as a competitive expert to compare the benefits of Xfinity over the alternative solutions.
Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations.
Other duties and responsibilities as assigned.
Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.
Remote Customer Retention Representative
By PREMIER Bankcard LLC At , Dakota Dunes, 57049, Sd $15.00 - $17.50 an hour
Reports unusual account/application activity to management
Bilingual skills will be compensated in the form of a 10% differential.
Full medical benefits when working 20+ hours per week
Special discounts and offers for events at the Denny Sanford PREMIER Center
Option 1: Monday – Friday 12:30 PM to 9:00 PM and Every Other Saturday 8:00 AM to 4:30 PM.
Option 2: Monday – Friday morning/evening split shift and Every Other Saturday 8:00 AM to 4:30 PM.
Customer Retention Manager Jobs
By First Student At , Cincinnati, 45202, Oh $90,000 - $100,000 a year
3 years of customer success and/or customer account management experience
Experience using customer relationship management software, Salesforce strongly preferred
Project management experience strongly preferred
Knowledge of business and management principles.
Develop and support region with customer engagement and account management tools.
Bachelor’s degree or similar college-level education, or 3-5 years of related experience and/or training

Are you looking for a challenging and rewarding role in customer retention? Join our team as a Customer Retention Representative at CCI and help us provide exceptional customer service and support. You will be responsible for building relationships with our customers, understanding their needs, and providing solutions to ensure their loyalty and satisfaction. If you have a passion for customer service and a drive to succeed, this is the job for you!

A Customer Retention Representative – CCI is responsible for providing customer service and support to customers in order to retain their business. They must be able to identify customer needs and provide solutions to ensure customer satisfaction.

What is CUSTOMER RETENTION REPRESENTATIVE – CCI Skills Required?

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Proficiency in using computers and software programs
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is CUSTOMER RETENTION REPRESENTATIVE – CCI Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices

What is CUSTOMER RETENTION REPRESENTATIVE – CCI Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer retention strategies
• Knowledge of customer service software and applications

What is CUSTOMER RETENTION REPRESENTATIVE – CCI Experience?

• Previous customer service experience
• Experience in customer retention

What is CUSTOMER RETENTION REPRESENTATIVE – CCI Responsibilities?

• Provide customer service and support to customers
• Identify customer needs and provide solutions to ensure customer satisfaction
• Handle customer inquiries and complaints
• Develop customer retention strategies
• Monitor customer feedback and make necessary changes
• Maintain customer records and update customer information as needed