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Customer Operations Coordinator Jobs

Customer Operations Coordinator Jobs
By Signant Health At Pennsylvania, United States
Accurate data entry and computer skills (Excel/Outlook a must)
Manage Sales Orders to ensure accurate creation and clarity of information for teams within the configuration center
Liaise with Client Services and external service providers to manage and communicate any shipment delays
Experience of fast paced customer services environment.
Excellent written and verbal communication skills.
Excellent organization skills with the ability to prioritize.
Customer Service Operations Coordinator/Manager
By DISYS At Dallas-Fort Worth Metroplex, United States
Job Title: Customer Service Operations Coordinator/Manager
• Proven ability to work in a team of diverse skill sets and cultures
Duration: 1 year contract with possible extension/conversion
Location: Irving, TX (Hybrid; 3x a week onsite)
• Drive administrative, operational, reporting and quality improvements through partnership with internal teams
• Proven ability to work in high-pressure, time-sensitive environments
Svp, Customer Operations / Chief Customer Operations
By Lemonade At New York, NY, United States
Continuously evaluate and improve the end-to-end customer journey, ensuring a seamless and exceptional experience
15+ years experience in a senior leadership role focused on customer experience, customer success or operations
Deep experience developing and executing customer experience strategies across multiple touchpoints and channels (phone, digital, chat, bots)
Experience leveraging AI to improve customer service operations, optimize processes, and enhance customer experiences
Proven experience leading and managing cross-functional teams, including customer service professionals, claims advocates, sales associates, data analysts and IT teams
Strong leadership skills and the ability to drive a customer-focused culture, set strategic objectives, and foster collaboration
Customer Service And Operations Coordinator
By LÉ BENT At Park City, UT, United States
2. Strong skills in data management and Excel
2. Skills and qualification requirements
10. General office management - maintaining neat and tidy space and adequate supplies.
1. Coordination of logistics from warehouse to customers, and any other stock movement requirement that may arise.
6. Manage monthly reporting templates and data provision.
1. 3+ years successful experience in the co-ordination and delivery of administration, operations and customer service.
Customer Operations Coordinator Jobs
By Spindrift Beverage Co, Inc. At Boston, MA, United States
Bachelor's degree in Business, Finance, or related discipline
Excellent written and verbal communication skills
Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education
Independently identify and resolve issues with freight and warehousing partners for all shipments containing incomplete or inaccurate information
Achieve overall corporate as well as specific functional goals
Identify opportunities to improve procedures and policies that add value to the business
Customer Operations Support Coordinator
By TechInsights At San Jose, CA, United States
Case management experience considered an asset.
Post-secondary education combined with 2 years of customer service experience
Experience with Salesforce (and/or Jira) a requirement (other CRM software experience will be considered)
Wellness resources and support from management
Manage the Support and Analyst mailboxes in Salesforce, and customer support inquiries through email, phone and live chat
Tasked with collecting data and analyzing trends to help identify areas of improvement and develop strategies for enhancing the customer experience.
Terminal Operations Coordinator / Customer Relations
By San Diego County Regional Airport Authority At San Diego, CA, United States
Business Process Knowledge: Security and safety requirements, identifies, documents, and monitors processes and develops framework for processes and improvement.
Program Management: Understands methods and practices used in the implementation of customer service programs, and effective customer relations communications and materials.
Associate degree with a major in aviation management, or a related field;
Communication & Customer Focus: To effectively use verbal and listening skills, exchange information, correlate, organize and share information clearly and concisely.
Or an equivalent combination of training and experience;
Bachelor’s degree in aviation or related field may be substituted for up to one year of experience.
Assistant (Customer Operations) Jobs
By Omaha Public Power District At , Omaha, Ne $24.34 an hour
Performs other clerical support such filing and data entry.
Excellent interpersonal, oral and written communication skills.
Excellent listening skills and the ability to understand concerns and overcome objections.
Aptitude for working with computer systems and good keyboarding skills.
One (1) year of experience working in customer service.
Assist customers with a friendly and professional approach by telephone, mail, email, and all other channels of communication.
Customer Operations Jobs
By Balance At New York, NY, United States
Data and process-driven with experience in project management software and ticketing systems
1-2 years in B2B Customer Operations, Delivery, Project Management, Customer Success, or a similar role within a tech startup
Technical experience or background is a must (examples include SQL, Python, Ruby, and scripting abilities)
Convey customer experience insights to Product for UI/UX and feature improvements
Payments and/or fintech industry experience preferred
Implement engagement and ticketing support tools to optimize customer onboarding and ongoing support and issue resolution

Are you looking for a role that combines customer service and operations? We are looking for a Customer Operations Coordinator to join our team! You will be responsible for providing exceptional customer service, managing customer orders, and ensuring operational excellence. If you have a passion for customer service and operations, this is the job for you!

Overview The Customer Operations Coordinator is responsible for providing excellent customer service and support to customers. This role requires strong communication and problem-solving skills, as well as a commitment to customer satisfaction. The Customer Operations Coordinator is responsible for managing customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description The Customer Operations Coordinator is responsible for providing excellent customer service and support to customers. This includes responding to customer inquiries, resolving customer issues, and providing customer service support. The Customer Operations Coordinator is also responsible for managing customer accounts, processing orders, and providing customer feedback. The Customer Operations Coordinator must be able to effectively communicate with customers and provide timely and accurate information. Job Skills Required
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software and tools
• Knowledge of customer service best practices
Job Experience
• At least two years of customer service experience
• Experience in a customer service role
• Experience in a customer-facing role
• Experience in a customer support role
Job Responsibilities
• Respond to customer inquiries and provide customer service support
• Manage customer accounts and process orders
• Resolve customer issues and provide customer feedback
• Monitor customer service performance and provide feedback
• Maintain customer records and update customer information
• Provide customer service training and support to staff
• Develop customer service policies and procedures