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Customer Onboarding Rep Jobs

Freelance Account Rep/Customer Success Rep
By Camcorder AI At New York, NY, United States
Proven experience in account management or customer success, preferably in a tech or AI-related industry.
Familiarity with CRM software and project management tools (Asana, hubspot, excel/sheets)
Excellent communication and interpersonal skills.
Strong problem-solving abilities with a customer-centric approach.
Self-driven and able to work effectively in a remote environment.
At least 3 years of customer success experience
Customer Onboarding Manager Jobs
By ZoomInfo At Vancouver, WA, United States
Project management skills with an emphasis on attention to detail, timelines, and quality of work.
2+ years of customer success and/or project management, ideally in a SaaS environment.
Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
Highly collaborative, organized, and execution-oriented with strong presentation skills.
Superior relationship and communication skills (both verbal and written).
Senior Customer Onboarding Manager
By Runwise At New York, NY, United States
Showcase exceptional multitasking capabilities, thriving in dynamic environments where the capacity to manage multiple operational facets concurrently is paramount.
Oversee the end-to-end customer journey - orchestrating a seamless experience from initial purchase through installation.
Navigate customer inquiries that arise between the sales phase and their introduction to their dedicated Customer Success Managers.
Exhibit exemplary written and verbal communication skills, facilitating clear and effective correspondence.
Collaborate closely with our sales team to expedite the processing of incentivized installations funded through national utility companies
Verify the completion of all customer-related fees prior to scheduling installation appointments.
Customer Onboarding Manager Jobs
By Parallax At Minneapolis, MN, United States
2+ years of experience in SaaS, software account management or client services
Work with customers to understand critical goals, challenges, and key performance indicators to guide and adjust the onboarding experience accordingly
Excellent verbal and written skills
An ability to project manage and hold customers accountable to homework and deadlines
An ability to set and manage expectations and handle objections
Ability to manage multiple competing objectives with a demonstrated ability to adapt quickly to change and prioritize workload
Customer Srvc Rep - Hcb Ops
By CVS Health At , $17.00 - $27.90 an hour
Explains member's rights and responsibilities in accordance with contract.
1 year of recent Customer Service experience in a transaction based Call Center environment.
Oral and written communication skills.
Must Reside in the State of Florida
Training Schedule: (First 6 weeks) 9:00 AM - 5:00 PM EST, Monday through Friday
Operation Hours: 7:30 AM - 7:30 PM EST, Monday through Friday
Customer Onboarding Manager Jobs
By Dental Intelligence Inc. At Pleasant Grove, UT, United States
Educational Benefits: we provide some annual reimbursement toward educational programs/courses that will help you in your role with us.
Experience managing a team effectively
Experience creating a culture of accountability
Even More Peace of Mind: We value our families and offer appealing Paid Parental Leave.
Prepare for the Future: 401k with a generous company match up to 5.5%, unlimited access to financial advisors.
Flexible Work Models: In-office, work-from-home, or hybrid.
Customer Development Account Rep
By PepsiCo At Twinsburg, OH, United States
Ensure accurate handling of the administration of field communication, pricing accuracy and short pay management
Ensure customers are complying with PBNA contract requirements, ensure communication and alignment of initiatives
Degree: Bachelor’s degree and/or equivalent work experience
Manages daily execution by knowing the business and focusing on the customer
Strong communication skills and collaboration skills with National Customer teams, regions, and HQ teams
Solid capability to manage and prioritize schedule
Customer Onboarding Associate Jobs
By Justworks At New York, NY, United States
Work cross-functionally with our Operations team to set up and guide our customers through benefits enrollment
Manage a queue of open issues and tasks to deliver timely and effective solutions - escalating when necessary
Minimum of 1 year of professional experience
Customer support skills and comfort handling challenging situations over the phone - ability to be empathetic, compassionate, responsive and resourceful
Strong written and verbal communication skills with acute attention to detail
Provide high-quality support to customers through phone and email as needed
Customer Onboarding Project Manager
By Workvivo (a Zoom company) At Massachusetts, United States
Strong competency in Project Management techniques and approaches Customer first mentality; ability to empathize and build customer loyalty
Strong time management - you will manage numerous implementations simultaneously
Proven consultancy skills with the ability to identify opportunities and promote business benefits to a Customer
Deliver projects following the Workvivo Customer Experience Implementation methodology
Proactively manage multiple customer projects within scope and schedule
Engage and manage key customer stakeholders throughout the implementation
Manager, Customer Onboarding Jobs
By R1 RCM At United States
Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation.
5-7 years of Operational experience with at least 3 years in Revenue Cycle.
Leadership Skills – Strong communications and leadership skills, while acting as a role model and coaching team members in R1’s core values.
Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts.
Monitoring and tracking all aspects of the customer onboarding including key milestones, deliverables and timelines
Frequently providing updates on work progress, obstacles and overall performance with focus on execution and progress towards delivery
Director Of Customer Onboarding
By Virtuous At United States
Ample Medical/Dental/Vision healthcare benefits including dependent plans & HSA/FSA offerings
Manage customer success activities related to customer onboarding, training, and data migration
5+ years of relevant experience managing a team as an Onboarding Director, Customer Success Director, or other related role
Exceptional communication skills - ability to build rapport with customers, employees, and remain highly professional
Knowledge of CRM SaaS preferred
Nonprofit consulting or data migration experience a plus
Customer Onboarding Leadership - Cx Benefits
By Gusto At New York, NY, United States
5+ years minimum of people management experience, leading teams
Prioritize outcomes that are customer focused and advocate for the top benefits experience possible
Minimum 2+ years experience leading managers preferred
Empower a team of managers, captains, and individual contributors
Create clarity on team roles, expectations, goals, and objectives focused on consistent, accurate, and exceptional customer outcomes and experience
Experience leading in CX, Operations, Customer Service, Customer Success or Sales advising teams preferred
Customer Onboarding Manager Jobs
By AxisCare Home Care Software At Waco, TX, United States
Minimum Qualifications (knowledge, Skills, And Abilities)
Engage with current customers to support the customer experience.
Remain knowledgeable about any and all updates to the AxisCare platform.
Bachelor's degree or equivalent experience
Strong written and verbal communication skills
Work with clients to understand and help them overcome their business challenges.
Sr. Transformation Lead, Customer Onboarding
By Applied Systems At United States
Strong project management, influential leadership, analytical and interpersonal skills
Develop and implement strategies to enhance the customer onboarding experience across all channels
Develop reports and dashboards to track customer experience metrics and communicate progress to key stakeholders
Can work remotely or from an Applied Systems office
Seven or more years of experience in customer onboarding and/or customer transformation roles, utilizing customer onboarding tools and platforms
Experience working for a SaaS organization is essential
Customer Onboarding Specialist Jobs
By Independence Pet Group At United States
Experience within the employer group voluntary benefits market is preferred
Excellent written and oral communication and organizational skills, including the ability to multi-task and manage time efficiently
Interact with internal departments and external business contacts, including technology vendor, insurance producers, benefits administration and payroll companies, and administrators
Configure new and renewal business rates, benefit plan designs, commission percentages within the company’s software administration system
Minimum of 5 years professional experience in banking, financial services, insurance or other relevant field
Knowledge of MS Windows and MS Office products with ability to quickly learn a variety of internal business systems
Customer Support Rep - $18/Hr
By Clopay Corporation At Troy, OH, United States
Support efforts of the management and Sales Representative in the set up of new customers.
Maintain databases, system records and updates to Master files, territory manager, Oracle, OFS, etc. Job Requirements:
Typing, preparation and mailing of all legal documents and other paperwork necessary to meet compliance and account set up requirements.
Good computer and typing skills.
Take care of general customer inquiries and problems that are primarily routine or basic in nature.
Compile and prepare regular or special reports necessitating the selection of data from various sources.
Customer Engagement Rep - Ecommerce
By MillerKnoll At , Remote $27.70 - $34.33 an hour
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Demonstrated ability to manage multiple projects in a timely manner.
Customer Engagement Rep - Ecommerce
By MillerKnoll At United States
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
This might be you if you have the following skills and abilities:
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Director Of Customer Onboarding
By Virtuous At , , Az
Ample Medical/Dental/Vision healthcare benefits including dependent plans & HSA/FSA offerings
Manage customer success activities related to customer onboarding, training, and data migration
5+ years of relevant experience managing a team as an Onboarding Director, Customer Success Director, or other related role
Exceptional communication skills - ability to build rapport with customers, employees, and remain highly professional
Knowledge of CRM SaaS preferred
Nonprofit consulting or data migration experience a plus
Recreation Customer Srvcs Rep
By City of Richardson Texas At , Richardson, Tx $17.82 - $22.00 an hour

This step is especially important if applying for Apprentice Fire Fighter or Detention Officer.

Complete Steps 1 & 2

Are you looking for a job that will allow you to make a real difference in the lives of customers? We are looking for a Customer Onboarding Rep to join our team and help us provide an exceptional customer experience. You will be responsible for helping customers get up and running with our products and services, and ensuring they have a positive onboarding experience. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

Overview:

A Customer Onboarding Representative is responsible for providing exceptional customer service and onboarding new customers to a company’s services. They are responsible for ensuring that customers have a smooth transition to the company’s services and that they are satisfied with the onboarding process.

Detailed Job Description:

The Customer Onboarding Representative is responsible for providing excellent customer service and onboarding new customers to the company’s services. They will be responsible for ensuring that customers have a smooth transition to the company’s services and that they are satisfied with the onboarding process. They will be responsible for providing customer support, answering customer questions, and resolving customer issues. They will also be responsible for providing customer training and onboarding new customers.

What is Customer Onboarding Rep Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of customer service processes and procedures
• Ability to troubleshoot customer issues
• Knowledge of customer onboarding processes
• Ability to work in a fast-paced environment

What is Customer Onboarding Rep Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of customer service experience
• Experience with customer onboarding processes
• Knowledge of customer service software
• Proficiency in Microsoft Office Suite

What is Customer Onboarding Rep Job Knowledge?

• Knowledge of customer service processes and procedures
• Knowledge of customer onboarding processes
• Knowledge of customer service software

What is Customer Onboarding Rep Job Experience?

• At least two years of customer service experience
• Experience with customer onboarding processes

What is Customer Onboarding Rep Job Responsibilities?

• Provide customer service and onboarding support to new customers
• Answer customer questions and resolve customer issues
• Provide customer training and onboarding
• Troubleshoot customer issues
• Monitor customer satisfaction and provide feedback to management
• Maintain customer records and update customer information in the system