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Are you looking for an exciting opportunity to join a dynamic team and make an impact? We are looking for a Customer Logistics Specialist to join our team and help us provide exceptional customer service. You will be responsible for managing customer orders, tracking shipments, and ensuring timely delivery. If you have a passion for logistics and customer service, this is the perfect job for you!
Overview A Customer Logistics Specialist is responsible for managing the logistics of customer orders and ensuring that they are delivered on time and in full. They are responsible for coordinating with suppliers and customers to ensure that orders are fulfilled in a timely and cost-effective manner. They must also ensure that customer service is maintained at a high level. Detailed Job Description A Customer Logistics Specialist is responsible for managing the logistics of customer orders and ensuring that they are delivered on time and in full. They are responsible for coordinating with suppliers and customers to ensure that orders are fulfilled in a timely and cost-effective manner. They must also ensure that customer service is maintained at a high level. They must be able to effectively communicate with customers and suppliers to ensure that orders are fulfilled in a timely and efficient manner. They must also be able to troubleshoot any issues that may arise during the order fulfillment process. Job Skills Required• Excellent communication skills
• Ability to multitask and prioritize
• Strong organizational skills
• Knowledge of logistics and supply chain management
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles
• Knowledge of inventory management systems
Job Qualifications
• Bachelor’s degree in logistics, supply chain management, business, or a related field
• At least two years of experience in customer service or logistics
• Knowledge of international shipping regulations
• Knowledge of customs regulations
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of logistics and supply chain management
• Knowledge of customer service principles
• Knowledge of inventory management systems
• Knowledge of international shipping regulations
• Knowledge of customs regulations
Job Experience
• At least two years of experience in customer service or logistics
• Experience in managing customer orders and ensuring timely delivery
• Experience in troubleshooting customer service issues
• Experience in working with suppliers and customers
Job Responsibilities
• Coordinate with suppliers and customers to ensure that orders are fulfilled in a timely and cost-effective manner
• Monitor customer orders and ensure that they are delivered on time and in full
• Troubleshoot any issues that may arise during the order fulfillment process
• Maintain customer service at a high level
• Ensure compliance with international shipping regulations and customs regulations
• Monitor inventory levels and ensure that they are maintained at an optimal level
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