Customer Logistics Analyst - Starts Immediately

**WE CAN'T WORK WITH THIRD PARTIES OR VENDORS AT THIS POINT**

Role Description

• Serves as a support role to the current SMR Planners in the Customer Logistics department.

Role Responsibilities

• Tracking shipments of allocated items
• Manage order revisions/swaps due to Allocation Blocks, Changes, etc.
• Order management/Delivery Appt updates
• Tracking and communicating product allocation changes/requests
• Assist with replenishment planning/inventory uploads
• Centralizing report running

Requirements

• Proven analytical capabilities and problem-solving skills
• Associates or bachelor’s degree
• 2+ years of experience in customer service, supply chain planning or logistics roles
• Solid capabilities in MS Office Applications – particularly Excel
• Demonstrated ability to build strong customer relationships and manage customer expectations
• Ability to multi-task
• Strong written and verbal communication skills
• Experience in order management systems (SAP preferred)
• Detail oriented
• Ability to work independently and interface with internal and external customers across various levels of the organization