Customer Insights And Analytics Manager Jobs

Salary - Base to 260K + benefits and bonus

• 10+ years of experience in Pharmaceutical Commercial Insights and Analytics experience

• 10+ years and demonstrable experience with large healthcare databases (e.g., Claims and Electronic Health Records [EHR])

• 10+ years and demonstrable experience Expert level understanding of analytic methodologies and statistical modeling

• Experience engaging with both clinical and non-clinical stakeholders across levels of seniority.

• Experience with working in a business start-up environment

Data management and visualization skills / tools in one or all of the following (SQL, KNIME, Tableau, Power BI or similar).

Build analytic capabilities to grow your organization’s knowledge.

Develop in-depth business, analytical, and systems knowledge to improve/build analytical solutions, approaches and business recommendations.

Collaborate with multi-functional teams (Consumer Research, Finance, Marketing, IT, Sales).

Minimum of 3 years of related work experience

Experience conducting quantitative and qualitative analysis with analytics techniques to solve defined business problems.

Manage and maintain key relationships with business partners.

Drives consensus and buy-in from partner teams and manages the overall prioritization of work to create maximum value.

Five (5) years total experience

Ability to manage and develop team members.

Experience working with Cloud platforms/technologies

Excellent verbal and written communication skills

Oversee administrative components of client account management.

Manage data projects from start to finish, ensuring successful, on time completion of work.

Delegates and manages work appropriately.

Mentor and manage 1-2 associates and train junior staff members.

4+ years of relevant experience in an in-house, government or consultancy environment.

Ability to manage many different projects at once.

T his job is a member of the Planning and Administration Team within the Customer Experience Division.

Responsible for analysis and reporting of operational performance and customer experience metrics

Partner with vendor business partner to support staffing requirements

Undergraduate degree in relevant field or equivalent experience/training

Knowledge of Microsoft Office to include MS Word, Excel and PowerPoint

Knowledge of SQL query and databases

This position requires previous Category Management and/or CPG Sales experience (approximately 5-7 years)

Combine your curiosity with analytics to provide thought leadership through an Omni category management approach.

Experience applying analytical skills and a problem-solving mindset to answer ambiguous business questions

Customer-facing, club channel, and snack category experiences are a plus

Build lasting business relationships based on trust and confidence

Support adhoc analytics and reporting requests from Customer

Previous market research experience in qualitative and quantitative methodologies, including segmentation, personas, and customer decision journeys

Proven experience with survey questionnaire design and ability to write and/or edit surveys for complex topics

Experience driving large-scale, multi-country projects, navigating nuance of multiple cultures in a matrixed environment.

An analytical mind, able to manage details but also see the big picture in order to tell the story

Must be proactive and highly organized, with ability to manage and move projects forward

Excellent communication skills – written and verbal

Advanced knowledge of statistical methods, techniques, formulas, and tests, experience developing causal and statistical inference models

6+ years of hands-on analytics experience with for product and / or growth teams, ideally at a software company

Experience hiring, nurturing and mentoring a team of statisticians/researchers

Experience developing statistical models, causal inference, and supporting experimentation efforts

Advanced SQL skills and proficiency with either Python or R

Translate insights to drive executive decision making across the business, and help define cross-functional concepts like customer journey usage phases

At least 5 years of experience in the Consumer Products Goods industry in an analytical/category management role required.

Business Insights, Data Analytics or Category Management certification is strongly preferred.

Perform all and any other tasks assigned by Boar’s Head management personnel

Experience and education equivalent to a bachelor’s degree is required.

Project Management - plan, manage, and complete projects in a productive, timely and cost-effective manner

Experience pulling and analyzing syndicated sales POS data (IRI and/or Nielsen) is required

Minimum of 5+ years of marketing research experience (preferably in a consumer-packaged goods company)

Strong communication skills- as an active listener and skilled integrator.

Manager, Consumer Insights & Analytics

Top-notch Tools – You will partner with key vendors to continually refine and improve our consumer discovery solutions.

Bachelor’s Degree in Marketing, Economics, Psychology, Sociology or related field required, MBA preferred

Curious mindset, passion for marketing and the consumer with a strong drive for results and making an impact.

5-8 years of previous people management experience.

Experience with medical/retail claims and Managed care data a plus

Support sales intelligence initiatives through the full lifecycle from requirements analysis through design & development, release, testing and support / maintenance.

Define and establish metrics to provide regular reporting capabilities to measure commercial effectiveness and actions required

Partner with IT and other cross-functional teams to define systems and analytics capabilities.

Demonstrated successful experience as a Business Intelligence Engineer

2+ years of working experience in the food brokerage, grocery retailer, or CPG industry.

Experience with syndicated data platforms including Nielsen AOD, IRI Unify, SPINS, or 1010 data.

Knowledge of Power BI and advanced macros would be a strong asset.

Ability to prioritize and manage multiple assignments.

·Manage special projects assigned by the Director of Analytics & Insights.

Bachelor’s Degree in Business, Analytics, or a related field.

Strong Key stakeholder management experience

5+ years within the pharmaceutical industry (pharma experience is required)

5+ years market research & competitive intelligence experience (required)

Experience within CNS and product launch (required)

**MUST BE LOCATED IN CENTRAL OR EAST COAST TIME & HAVE PHARMACEUTICAL EXPERIENCE

3+ years use of heavy secondary analytics

Previous market research experience in qualitative and quantitative methodologies, including segmentation, personas, and customer decision journeys

Proven experience with survey questionnaire design and ability to write and/or edit surveys for complex topics

Experience driving large-scale, multi-country projects, navigating nuance of multiple cultures in a matrixed environment.

An analytical mind, able to manage details but also see the big picture in order to tell the story

Must be proactive and highly organized, with ability to manage and move projects forward

Excellent communication skills – written and verbal

Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

Demonstrated leadership skills, including ability to clearly communicate objectives, effectively delegate tasks, coach team members, and navigate ambiguity

Effective communication skills in a variety of formats, including written, visual, and verbal, with emphasis on clarity, conciseness, and storytelling

Strong analytical skills and strategic thinking, demonstrating an understanding of the airline industry, profitability, revenue, and competitive metrics

Efficient project manager capable of meeting or exceeding deadlines, while effectively prioritizing short-, medium-, and long-term tasks

Own Transatlantic Margin and PRASM goal setting, tracking, and incentive processes

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Must be eligible for employment under regulatory standards applicable to the position.

About TD Bank, America’s Most Convenient Bank®

Contribute technical knowledge in area of specialism.

Constructing a business case for need of Managed services engagement at various levels of interaction with customer stakeholders;

Demonstrates intimate abilities and/or a proven record of success as a team leader:

PMP certification or certified scrum master

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

Deal effectively with ambiguous and unstructured problems and situations.

Strong SQL skills; experience with Python, R or a similar programming language is a plus

Define and manage processes needed to achieve operational excellence for your team

5+ years experience in a quantitative role

2+ years of experience managing and scaling a team (2+ persons)

Experience in building, inspiring, developing and leading a high-performing team

Competitive compensation and benefits package to meet the needs of you and your family

Have exceptional project management skills

Demonstrates stellar account management, going above and beyond to surprise and delight clients

Has 5+ years of experience in the fields of data-driven consulting, market research, or other role where you analyzed data daily

Can successfully manage challenging marketing and sales enablement projects

Be able to effectively manage and mentor a diverse project team

Mentorship & Training: Help develop and mentor junior staff through on-the-job, project-based training

Multi-Tasking: Must have superior multi-tasking, networking, time management and interpersonal skills

Update job knowledge by participating in educational opportunities.

Time Management: Ability to thrive in a fast-paced, deadline-driven environment

Change Management: Ability to manage change and assist with process improvements.

Microsoft 365 (Excel, Word, PowerPoint) and Data Management Software

Complete all required training modules and certifications prior to the due date.